Delaware North reviews

3.5

52% would recommend to a friend

(2,594 total reviews)
avatar

Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 1, 2016
Recommend
CEO approval
Business Outlook

Pros

If you like being left alone with poor leadership and no corporate support this place is for you. It is a work space that allows complacent, lazy people to thrive.

Cons

False promises and a false image of stability and structure. This group may be large, but they are a mess. Outdated systems, filthy restaurants, improper staffing, bare minimum building maintenance, and a health score that barely meets standard. There is no training programs, their leadership is a joke and the façade of excellence is a mirage that will fade almost instantly when you onboard. With a corporate heavy team that has no idea how to function, communication and unity to achieve goals is nearly impossible. Look elsewhere, I promise this company is a mistake.

2.0
Sep 24, 2015

Tenaya Lodge (multiple departments)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Yosemite National Park brings in a LOT of tourists, and Tenaya Lodge happens to be in the perfect location between Oakhurst and Yosemite Valley. Because of this, there is plenty of work and overtime during the tourist season. If you live locally it is a reliable place to work with minimal commute for us mountain folks. You will often gt to meet celebrities and other people of interest that are visiting the Park.

Cons

VERY dependent on tourist season. Sure you sometimes have foreigners in the off season but it is usually not enough to keep everyone working a full 40hr work week. Because of this there is often mass turn over. Either you get laid off for periods of time, or you are barely working part time hours. Each season is a little different of course. Weather! Tenaya Lodge is well over 5,000 ft. elevation and you can get snowed in at work! Even if you have a 4x4, sometimes the road gets closed due to the extreme conditions or accidents blocking the road. When this happens, you are expected to work back to back shifts often many days strait to "cover" for other employees that cant make it in to work. Tenaya will usually comp a vacant room for you if you are stuck there, but you may be sharing that room with other employees depending on how many vacancies there are when this happens. Management in most departments was very difficult to deal with at the time I worked. They either managed with fear, demanded that you did extra work off the clock, or just plain didn't know what they were doing. Some of this is due to management using work politics to promote their friends into management and supervisor positions. So as a result there are lots of shady management methods, personal junk, and sometimes even threats.

3.0
Sep 6, 2015

F&B

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and growth opportunities.

Cons

Horrible GM. He needs to be replaced.

Viewing 100 - 102 of 2,594 Reviews

Glassdoor has 3,059 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.