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      Delaware North

      Engaged Employer

      Delaware North reviews

      3.5

      52% would recommend to a friend

      (2,595 total reviews)
      avatar

      Jeremy M. Jacobs

      57% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 15, 2025

      False promises and disorganized company

      Bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      They first appear to have theme selves organized.

      Cons

      False expectations set during the hiring process. Advising more shifts but barely having any to the point of it being a complete waste of time to even go through the hiring process. For a large group (70+) on the team I was part of instead of using a scheduling app or even a spread sheet they continue to use a group email chain that in theory could work but is so poorly managed that people aren't always included or receiving the shift bid information that they should be. Lastly the managers fail to communicate with employees via text or email for anything from w2 information to general questions.

      avatar
      Delaware North Response
      7mo
      Thank you for sharing your review. We regret that your experience did not meet expectations and appreciate your comments regarding scheduling and communication. If you would like to provide additional details, please contact us at askhr@delawarenorth.com.
      2.0
      Oct 7, 2025

      Poor Hours, but somehow still horrible Work/Life Balance??

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discounts were ok, but nothing crazy enough to make anyone excited.

      Cons

      Where do I begin? The management was abysmal. The hours were limited, but if you didn't stay available for call-outs, your hours were somehow cut even more. The staff never worked together as a full team. If there was ever an event being held on property, it felt like walking on eggshells, because everyone was expecting something to go haywire.

      avatar
      Delaware North Response
      9mo
      Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to let us know. If you’d like to share more, please reach out to askhr@delawarenorth.com.
      1.0
      Jun 12, 2025

      Retaliation against employee for previous employer eeoc/ court complaint

      Concession stand attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seasonal if that's what you want Not difficult work

      Cons

      Discriminate/retaliate against employee Tell coworkers to treat employee ,management don't like, in harsh manner creating hostile work environment Tell other managers to treat employee they don't like in a nasty manner Lie about requirement of the job Destroy employee reputation so they can't get job elsewhere

      avatar
      Delaware North Response
      1y
      We are disappointed to hear about your experience. Delaware North does not tolerate discrimination or retaliation of any kind. We take these allegations seriously and would like to investigate them further. Please email askhr@delawarenorth.com with any additional details you feel comfortable sharing. We hope to hear from you soon.
      Viewing 130 - 132 of 2,595 Reviews
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      ReviewsDelaware North reviews

      Glassdoor has 3,060 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.