Delaware North reviews

3.5

52% would recommend to a friend

(2,596 total reviews)
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Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 22, 2024
Recommend
CEO approval
Business Outlook

Pros

decent salary pay for positions

Cons

bad culture and bad working conditions for certain properties

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Delaware North Response
1y
Thank you for your review. We are disappointed to hear about your experience on our team and would like to learn more. Please email askhr@delawarenorth.com with any additional details you feel comfortable sharing. We value current and former team member feedback and hope to hear from you soon.
1.0
Dec 20, 2024

Horrid Management!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t think of a single pro

Cons

-During the interview they preach work/life balance but they do not practice that -Toxic work culture -Management at Key Bank Center acts like they’re doing you a favor by hiring you and letting you work in the same building as the Sabres (get over yourself) -The phrase “If you don’t like it there’s the f*****g door” has been said by the GM multiple times to multiple people -HR has been notified of mysoginistic, egotistical, fear culture and has done nothing about it -You will be talked down to by your manager and you will do all of the things that they do not want to do and will tell you “don’t do that, have someone below you do that”, and that is not how you lead -I could go on and on but the gist of it is that it is an ok company to work for but the people running this specific facility are the absolute worst! DO NOT WORK HERE!

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Delaware North Response
1y
We are disappointed to hear about your experience. Delaware North does not tolerate bullying of any kind. We take these allegations seriously and would like to investigate them further. Please email askhr@delawarenorth.com with any additional details you feel comfortable sharing. We hope to hear from you soon.
1.0
Dec 6, 2024

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly pay. Relationships with hourly coworkers.

Cons

The two upper managers are total narcissists that do not know how each individual department is ran. They do not care about the employees performing the actual jobs, which are EXTREMELY labor intensive. Tools to complete tasks are old and halfway broken down. On the job injuries are intentionally mis-managed with the WC administrator. Every possible shortcut is taken, placing you in extremely vulnerable positions, leaving you utterly reliant on that weekly pay, which is also many many levels lower than the pay in other units across the country. They bar and prevent the right people from promotion and make the workplace so toxic that it is impossible to stay there.

avatar
Delaware North Response
1y
Thank you for your review. We are disappointed to hear about your experience and would like to learn more. Please email askhr@delawarenorth.com with any additional details you feel comfortable sharing. We hope to hear from you soon.
Viewing 145 - 147 of 2,596 Reviews

Glassdoor has 3,061 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.