Delaware North reviews

3.5

52% would recommend to a friend

(2,596 total reviews)
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Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 13, 2022

HR at Delaware North

Recommend
CEO approval
Business Outlook

Pros

It's a fast paced environment where you will never have the same day twice. Good place to get quick entry level experience in very high volume. It's a very diverse employment force with people from all ethnic and socioeconomic backgrounds. Very easy to climb the internal ladder once you are hired as Delaware North has a very high turnover rate.

Cons

The culture is a bit dysfunctional. Lots of associate behavioral conduct issues. Due to the seasonal nature of the position the schedule can be very unbalanced. Everything in HR is very centralized through the corporate structure so most requests have to go through someone who works in Buffalo NY. Management is very bottom line oriented and will pinch staff however possible. Pay is low and turnover is high.

1.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Good co workers, good supervisor good location

Cons

Under paid staff overcrowded living conditions. There's better companies with better amenities and better pay! West Yellowstone location This company is pretty cheap, pay is low. I just found out the Best Western in town employees get their own apartment and they're only charge 35 a month for internet. Delaware North is cramming 4 adults, into a small two-bedroom apartment and is changing each resident 350.00 a month. Delaware North is one of the largest privately held hospitality and food service companies in the world. Delaware North 2019 Revenue 3.7 billion Delaware North 2021 Revenue 3.2 Billion There's absolutely no excuse for this low pay and over crowded house! I'm applying too other motels and hotels in the area that have better pay and better living conditions, that don't charge for rent and have better living conditions!

1.0
Jun 5, 2022
Recommend
CEO approval
Business Outlook

Pros

The day you leave is the best part of working here.

Cons

Very demanding job Make you work outside of your job description Horrible work culture Management doesn’t know how to manage Managers sit at desk all day and won’t assist their workers unless it’s dire need for it You aren’t trained at all you are thrown into a job with barely any prior knowledge Honestly if they would fire all the upper management that would be the best thing to happen to this place They harass you if have complaints about the company and basically talk you into quitting The scheduling here is terrible sometimes I wouldn’t find out my schedule until 1-2 days before I’m supposed to work They go from being a very laid back company to an in your face job two seconds later I would type more but this place just needs to start from the ground up.

Viewing 196 - 198 of 2,596 Reviews

Glassdoor has 3,061 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.