Delaware North reviews

3.5

51% would recommend to a friend

(2,596 total reviews)
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Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 20, 2024

Horrid Management!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t think of a single pro

Cons

-During the interview they preach work/life balance but they do not practice that -Toxic work culture -Management at Key Bank Center acts like they’re doing you a favor by hiring you and letting you work in the same building as the Sabres (get over yourself) -The phrase “If you don’t like it there’s the f*****g door” has been said by the GM multiple times to multiple people -HR has been notified of mysoginistic, egotistical, fear culture and has done nothing about it -You will be talked down to by your manager and you will do all of the things that they do not want to do and will tell you “don’t do that, have someone below you do that”, and that is not how you lead -I could go on and on but the gist of it is that it is an ok company to work for but the people running this specific facility are the absolute worst! DO NOT WORK HERE!

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Delaware North Response
1y
We are disappointed to hear about your experience. Delaware North does not tolerate bullying of any kind. We take these allegations seriously and would like to investigate them further. Please email askhr@delawarenorth.com with any additional details you feel comfortable sharing. We hope to hear from you soon.
2.0
Dec 19, 2024

Very unfulfilling and toxic

Recommend
CEO approval
Business Outlook

Pros

The pay is good and interacting with diversity of people

Cons

Toxic workplace culture No communication leads to mistakes, which then leads altercations The workplace culture convinces associates to see each other as “competition” Favoritism plays a huge part in this company. Managers would rather agree with who they like instead of what’s right, they don’t even follow their own rules. Very complicated scheduling, they will justifiably have associates close the store and then proceed to open the next morning.

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Delaware North Response
1y
We are sorry to hear you did not have a positive experience as our team member. If there are additional details about your experience you would like us to know about, please email askhr@delawarenorth.com. We value current and former team member feedback and hope to hear from you soon.
5.0
Dec 19, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great training, paid weekly, great management.

Cons

None that I can think of.

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Delaware North Response
1y
Thanks for your review. We are so happy to hear you loved so many aspects of your role with us in Titusville. We strive to provide training and development opportunities for our team members so they feel confident in their current role and as they grow in their careers. At the heart of our company, it's always been about people. We prioritize the well-being of our team members and work to create an environment where people can thrive. We appreciate you and the time you spent on our team!
Viewing 244 - 246 of 2,596 Reviews

Glassdoor has 3,061 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.