Ooh! What an awful slice of dated corporate hell this place is!
I came in as a University Hire to the sales department, only once there, they had no positions to fill (after lying to us that they did for months), so after hooking us with a signing bonus, they put us doing cold calls 40 hours a week, with no chance at bonuses/commission or advancement. The SWAT sales people not in the University program get the same treatment, only no benefits and $15/hr. One guy had been there 10 months at this rate as they kept stringing him along to becoming a permanent employee, with no end in sight.
"Culture" is a word used solely to discriminate against those who are unsatisfactory -- be it due to race, sexual orientation, age, or general intelligence/business sense. Qualifications and experience mean nothing in favor of a low-cut blouse during the forced "mentoring" sessions with the piggish (nearly all) male managers.
As for the bonus structure, Google "Dell fraud" and you'll find the company has violated tax laws and misreported it's numbers for TEN QUARTERS STRAIGHT! The "numbers" they pay you on and expect you to hit are complete and absolute fiction.
Avoid this place. The only people who succeed there are the ones who wouldn't anywhere else, which is why everyone you meet used to a be a "shopgirl" or "waiter" until working here. The (likely to be broken promise of) benefits got them hypnotized. This is not a good place to work for anyone with any actual earning potential.
Since leaving, several hiring managers told me it was a good thing I left and it's actually a mark against you to have Dell on your resume in the tech world, as they have a reputation for not being able to fit in anywhere else. That fits, and since entering a position with decent management/transparency, I see what a truly negative and incompetently run experience this job truly was.
