Dell Technologies reviews

Dell is a great company from a culture standpoint, it's just not a great company to work in Sales. They deliver random Quotas every half with very little explanation. Your Manager/Director has almost no input into the Quota setting - he/she has little input into their own Quota. With the Quota setting so random, and Comp plans based in based on half-year periods, your performance fluctuates. When you do too well - they cap your commission using a "windfall" clause in the comp plan. When you don't do well there is no recourse - no resetting the Quota mid-half when they know it's a big miss. And because Dell pays against Quota based on shipping not booking, they have line of sight to your backlog when assigning your Quota for the next FY. This severely inhibits your ability to overachieve. It's also hard to be in Sales when you can't get travel approved. Dell is VERY frugal, and since Covid they've really tightened even more. Again, this is nothing like the EMC model. Dell Executive Management seems to favor a sales model where the brand sells itself, and Sales Reps are facilitators for Customers who want to do business. The type of Sales role is easy to fill with lower-level paying Sales roles, people living in Austin and staying on Zoom calls all day long. You should expect to get Zoom fatigue if you go to work at Dell. It's every day since Covid - Zoom to WebEx to Teams to Zoom, back to back all day. The Executive Leadership in Sales has some major gaps in talent versus the EMC days. Sure, Michael Dell is an industry visionary. But who hires John Byrne, who's from Scotland and has a thick accent, to run America's Sales? John actually wore a kilt to the America's Presidents Club kickoff ceremony this year! It's great that he is proud of his heritage - but this is the AMERICA'S Presidents Club. Why don't they have anyone from the Americas running the Americas??

The only thing Dell had going for it that set it apart from other tech companies was its very public stance on their commitment to remote work. When I got hired, I was promised by HR that they would not be changing their policy but clearly that was a lie. If I’m going to be forced to return to an office, I’d rather do it at a company that doesn’t severely underpay me and is straightforward with their employees.