Is Deltek a good company to work for as a Customer Success Manager (CSM)?

Customer Success Manager (CSM) professionals working at Deltek have rated their employer with 4.4 out of 5 stars in 25 Glassdoor reviews. This is a higher than average score with the overall rating of Deltek employees being 4.3 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at Deltek now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at Deltek .

Does Deltek pay Customer Success Manager (CSM) employees well?

Customer Success Manager (CSM) professionals rate their compensation and benefits at Deltek with 4.0 out of 5 stars based on 25 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at Deltek.

How happy are Customer Success Manager (CSM) professionals working at Deltek?

97% of Customer Success Manager (CSM) employees at Deltek would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Success Manager (CSM) professionals have also rated Deltek with a 4.7 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.3 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Deltek?

Sales Development Representative (SDR) (70) , Software Engineer (57) , Customer Success Manager (40) , Account Executive (39) , Senior Software Engineer (35) , Consultant (30) , Sales Representative (27) , Customer Care Analyst (25) , Manager (25) , Customer Success Manager (CSM) (24) , Associate Research Analyst (23) , Associate Software Engineer (23) , QC Engineer (23) , Sales (23) , Sales Development Representative (21)

What are the pros of working at Deltek according to real employee reviews?

"Work life balance is great and the fact that the company genuinely cares for it's staff is so encouraging." ((in 252 reviews)); "great workplace and culture;" ((in 243 reviews)); "Benefits are great and the company has a lot to offer like activities that promotes work" ((in 196 reviews)); "The people are great and easy to get along with." ((in 153 reviews)); "They more bonuses than the companies I applied for and its permanent work from home." ((in 96 reviews))

What are the cons of working at Deltek according to real employee reviews?

"Low pay and hard to move up the ladder" ((in 48 reviews)); "We already went through that cycle with New Mountain and it's quarterly layoffs for a few years and it was incredibly depressing." ((in 38 reviews)); "Culture is changing due to upper management changing" ((in 14 reviews)); "Management consistency varies, with some instances of favoritism and high ego" ((in 6 reviews))

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Deltek

Deltek Customer Success Manager (CSM) reviews

4.4

97% would recommend to a friend

(25 total reviews)

Bob Hughes

96% approve of CEO

97% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.7

Work/Life balance

4.3

Culture & values

4.2

Senior management

4.0

Compensation and benefits

3.6

Career opportunities

Customer Success Manager (CSM) employees have rated Deltek with 4.4 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have an excellent working experience there. Deltek is rated 21% above average by Customer Success Manager (CSM) professionals compared to other employers within the Information Technology industry (3.6 stars).

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Reviews by job title

25 reviews

3.0

Jul 9, 2026

Good pay and flexibility, but micromanagement issues

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Pay, work life balance, Flex Time, half day fridays

Cons

Micromanaged. They make you do the work for your own layoff.

5.0

Oct 22, 2025

Proud Boomeranger

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Employees are valued, work flexibility, recognition for performance and support of continuous learning.

Cons

Not really anything that should impact a person’s decision to work for Deltek

5.0

Sep 22, 2025

Many, Many "long-time" employees here--People stay where they are happy

Senior customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Excellent technology. Lots of communication with Management. WFH options are fantastic! Good benefits. 2% match 401(K). Lots and lots of people have been here more than 10 years.

Cons

Salaries are mid-to-low end of average ranges. Annual pay increases don't keep up with cost-of-living increases across the country. Hard to keep young people happy long-term if pay isn't competitive.

Viewing 1 - 3 of 25 Reviews

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Deltek

Deltek Customer Success Manager (CSM) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay and flexibility, but micromanagement issues

Proud Boomeranger

Many, Many "long-time" employees here--People stay where they are happy

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