Demandforce Customer Success Manager (CSM) reviews

So many to list. Metrics are constantly changing with no thought of how it will impact the CSM team, it’s almost like they set you up for failure. On top of that, the product itself never seems to be working properly and there’s a huge backlog of technical issues with your accounts that probably will never get fixed or even looked at. It’s hard to be motivated to work for a company that doesn’t truly value their employees and can’t fix their product that YOU are advocating for.