Lack of Clear Accountability - While departments generally collaborate toward shared goals, it can sometimes feel as though responsibility is shifted between teams, which may lead to unclear outcomes and difficulty resolving issues.
Staffing Shortages and Burnout Concerns - During home visits, some staff have expressed feeling overwhelmed due to ongoing staffing shortages. While not universal, several Direct Support Professionals have reported experiencing burnout as a result of increased workload demands.
Unrealistic Expectations for Direct Support Staff: Through conversations, some staff have expressed that upper management may not fully understand the realities of day‑to‑day work within the homes. As a result, expectations can sometimes feel unrealistic or misaligned with the actual challenges DSPs face.
Limited Opportunities for Advancement: There are not many career growth or promotion within the organization.
