2.0
Apr 11, 2018
Recommend
CEO approval
Business Outlook
Pros
The employees make the difference in this company.
Cons
Management is narrow minded with a one-size fits all mentality. No regard for disruptions caused to major customers. They acquired Symantec and management did not bother to sit down and gather information on how their policies or practices would impact customers, only weeks after acquisition employees received access to the new system simply because DigiCert could not handle to amount of contacts and the volume of orders. No training. Barely any communication. Changes that impact customers are made without communication to customers.
