DigiCert reviews

4.3

83% would recommend to a friend

(478 total reviews)
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Amit Sinha

85% approve of CEO

83% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

478 reviews
2.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

They do have a legitimate moat in the certificate and PKI space, which gives them some resilience in the short term. Smart people exist in pockets, especially among individual contributors and legacy teams that have survived the churn.

Cons

The CPO is directionless and often comes across as out of touch. All-hands meetings are filled with hollow references to “AI” and “Quantum,” but there’s no actual product vision or roadmap that ties those trends to customer value. Seems like she's struggling to justify herself to the PE team. The company’s private equity backing is evident in every decision—short-term optimization over long-term innovation. There’s constant talk of “scale” and “growth,” but no IPO readiness in sight. They seem to want the valuation of a tech company without building like one. The culture feels like a relic from 2010—top-down hierarchy, heavy politics, and a C-suite dominated by ex-H1 overachievers who mistake micromanagement and endless meetings for leadership. Innovation is not nurtured; it’s suffocated under process and status chasing. If you’re looking to grow or do meaningful work in security or product, this is not the place. Most meaningful technical decisions are overridden by non-technical managers or get stuck in bureaucracy. Teams are directionless. There’s no coherent long-term strategy to align behind, which leads to burnout and attrition.

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DigiCert Response
1y
Dear current DigiCert engineer, Thank you for your honest and deeply considered feedback. We value input from long-tenured team members, especially those who have contributed through multiple stages of growth and transformation. Your perspective, both the strengths that you acknowledged and the concerns you raised, matter a great deal to us. We agree that DigiCert’s core strength in the PKI and certificate space provides a strong foundation, and we're proud of the many capable, committed individuals across the company who make that possible. At the same time, we acknowledge that transformation can create uncertainty, particularly where it concerns vision, communication, and innovation. We are actively working to better connect emerging technologies like AI and quantum readiness to real product outcomes and customer value. This includes strengthening how we communicate roadmaps internally and making room for deeper, more transparent engagement around product strategy. We also recognize the concerns about decision-making, hierarchy, and the need to empower technical voices. Our leadership team is committed to evolving how we operate, including reducing unnecessary layers, improving execution speed, and investing in structures that prioritize innovation and autonomy. These steps are rooted in our CARE values: Customer Obsession, Amazing Innovation, Relentless Execution and Exceptional Collaboration. Culture transformation and sustainable innovation are long-term efforts, and feedback like yours helps us refocus on what matters most. Thank you for continuing to speak up, and for being part of DigiCert during this pivotal stage in our journey. Regards, DigiCert People Team
4.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

-work life balance -WFH -Good pay as per industry standards -Additional perks

Cons

Didn't find any as of now

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DigiCert Response
1y
Dear current DigiCert employee, Thank you for the review. We are glad to hear you enjoy the balance, flexibility, and total rewards at DigiCert. It’s great to see our CARE Values reflected in your experience, especially our commitment to supporting employees with a people-first culture. We're happy to have you on the team! Please continue to let us know if there is anything you want to share about the company and your experience. — DigiCert People Team
2.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Smart, collaborative coworkers – Many teams are filled with knowledgeable and helpful people. Flexible remote work – Good work-life balance, especially with remote options in many roles. Strong market presence – As a leader in digital certificates and internet security, the company has industry relevance and job stability. Opportunities to learn – Exposure to cybersecurity, digital trust, and working with global teams. Supportive managers (in some teams) – Team culture can be positive and communicative depending on your department.

Cons

Growing pains from acquisitions – Organizational changes and lack of alignment between legacy systems and acquired brands (like GeoTrust). Limited career growth – Advancement opportunities can be unclear or slow unless you’re in the right org. Mixed communication from leadership – Strategic direction and internal messaging can be inconsistent or unclear. Technical debt – Some systems are outdated or overly complex, making implementation slower than expected. Heavy reliance on a few teams – Some critical decisions get bottlenecked, and cross-team collaboration can be siloed.

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DigiCert Response
1y
Dear current DigiCert analyst, Thank you for taking the time to share your detailed experience. We appreciate your thoughtful recognition of the many strengths across DigiCert, including our talented global teams, flexible work environment, and strong industry position. Your comments about growth challenges and communication during change are well taken. As we continue to integrate acquisitions and scale globally, we know that alignment, clarity, and speed can sometimes fall short of expectations. We are actively working to improve this, especially in how we communicate strategic direction and streamline cross-functional execution. Career development is another key focus area for us. Based on employee feedback, we have begun emphasizing our career pathing and opportunities for employees to use our learning and development resources to map out careers. We’ve also explored mentorship opportunities to support growth. We’re committed to building on our strengths while addressing the issues you have raised with greater urgency and transparency. Our CARE values guide us to collaborate exceptionally, execute relentlessly, and stay obsessed with improving the employee experience. Thank you for being part of our journey. Best, DigiCert People Team
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Glassdoor has 504 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.