DigiCert reviews

4.3

85% would recommend to a friend

(480 total reviews)
avatar

Amit Sinha

87% approve of CEO

82% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

480 reviews
1.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

I guess the name of the company still carries some weight for now and can help others out with future endeavors.

Cons

Lack of any ethical oversight, shady business dealings, greedy management and ownership unwilling to pay fairly or give fair raises even after multiple internal reviews. Maybe the broader public should ask companies like DigiCert and entities like the CA/B forum why there are absolutely zero whistleblower protections in an industry built on the concept of protecting the publics privacy through the trust of CA's.

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DigiCert Response
4y
Dear Former Employee, Thank you for taking the time to give this feedback. We have an expectation that every member of our company acts with integrity in all that we do. We understand that sometimes people don’t agree on decisions or outcomes, but we always want our people and our leaders to act with good intent when making those business decisions. We would appreciate it if you could share additional details via our SpeakUp program so that we can investigate these issues. Our SpeakUp program is available to all employees (both current and former) to provide suggestions on how we could be better but also a safe space to raise concerns on business practices or ethical behaviors. You can raise a case by clicking here https://app.integritycounts.ca/org/digicert, and you have the option to report anonymously if that is what you wish. Thank you for your feedback and best wishes in your next role.
3.0
Jan 20, 2022

management issue

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work with the best team members

Cons

very low management experience there

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DigiCert Response
4y
Dear Former Employee, Thank you for sharing your feedback and we are glad to hear that your teammates made your experience at DigiCert great. In relation to your feedback on management experience, thanks for sharing. Mid last year we rolled out a Leadership Fundamentals training for all people managers across the business to set the standards for management behaviors. We’re following that up this year with additional manager-level specific development training. We are making a significant investment to make learning and development training available for all employees across the business this year. It’s a journey as we continue to grow, and we appreciate your feedback to help us be better. Best wishes in your next role.
1.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a good company with great people (for now) and a great culture!

Cons

The last few years have been our most successful in history. While COVID hurt many, it didn't hurt us. Upper Admin won't stop telling us about these last few years being "our best yet!" However, we are not being compensated accordingly. Our bonuses and raises are at the bare minimum and not sustainable. The Validation dept holds the future of the company on its shoulders by following very strict and always changing security procedures but the role is treated as if it is something a monkey could be trained to do. No wonder everyone is leaving. Many suspect that CEO John Merrel is damming the trickle-down so he can show good numbers to buyers before sell the company. It's gross.

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DigiCert Response
4y
Dear Current Employee, We really appreciate your recognition of the awesome people we have at DigiCert and the work we put into having a great culture. On compensation: we haven’t suppressed any pay rises and have paid out above plan for bonuses over the last three years. DigiCert operates a pay-for-performance culture — the greater your performance, the better the reward — and our bonuses and annual increases are based on market research to help ensure we are providing increases at pace with other companies of our size, revenue income and locations. We’re also continually investing in other ways to ensure our people feel valued and rewarded (benefits offering, development training, etc.) As there appears to be a disconnect between your experience and how DigiCert rewards for performance, please reach out to our People team so that we can facilitate a discussion with you and your manager to address this disconnect. Thanks for your feedback and hopefully we can address your concerns together.
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Glassdoor has 506 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.