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      Diligent

      Engaged Employer

      Diligent reviews

      3.0

      48% would recommend to a friend

      (855 total reviews)

      Brian Stafford

      51% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      855 reviews
      1.0
      Oct 30, 2025

      Poor management practices and unhealthy work culture

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work Cab facility Food

      Cons

      The management’s planning is often unrealistic, leading to constant pressure and frequent weekend work. The TPM team, in particular, is driven by internal politics rather than performance. Hard work and genuine contributions often go unnoticed, while visibility and quick responses to managers seem to earn more credit. Collaboration and support from management are minimal — the focus is more on assigning pressure than solving problems. If you value work-life balance and a supportive environment, it may be best to reconsider joining the TPM team at Diligent.

      avatar
      Diligent Response
      6mo
      Thank you for sharing your experience and perspective. We’re sorry to hear that your time with Diligent particularly within the TPM team did not reflect the collaborative and supportive environment we aim to provide. We understand how important realistic planning, recognition, and work-life balance are to employee satisfaction and performance. Feedback like yours helps us identify areas where we can better support our teams and ensure our processes and expectations are sustainable. We’re continuing to focus on improving leadership development, communication, and workload planning to create a more balanced and transparent work environment. Your input is valuable in guiding those ongoing efforts, and we appreciate you taking the time to share it.
      1.0
      Sep 16, 2025

      Terrible experience

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing to speak about that is a Pro

      Cons

      The Leadership team here is like a bunch of sociopathic dyslexic kids playing hunger games. Total chaos. Nothing good here. Run.... before they get you

      avatar
      Diligent Response
      9mo
      Thanks for sharing your perspective. It sounds like you had an intense experience! While we definitely don’t encourage Hunger Games-style here, we do take feedback seriously and are always looking for ways to improve our leadership and team culture. If you would like to share more detailed feedback or provide us suggestions, please connect with us at HRConfidential@diligent.com
      1.0
      Aug 22, 2025

      Clarity promised, confusion delivered. Content is treated as noise, not value!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented peers who do their best despite poor direction Strong brand recognition and global reach Exposure to new tools and technology (though often poorly applied)

      Cons

      Arbitrary and constantly shifting priorities that create churn, not progress Leadership that does not understand the difference between technical writing and technical roles Alarming acceptance of mediocrity, including the belief that 90% quality output via AI is “good enough” Excessive process and meetings that replace real direction Content is created for optics rather than for customers.

      avatar
      Diligent Response
      9mo
      Thank you for your input. We’re glad to hear you’ve had positive experiences working with talented peers, building on our global brand, and gaining exposure to new tools and technology. At the same time, we take seriously the concerns you’ve raised around priorities, leadership alignment, content strategy, and process. Your perspective highlights important areas where we need to focus. We value your input and will continue to review how we can better support employees and deliver meaningful impact. If you’d like to share more directly, please reach out to us at HRConfidential@diligent.com.
      Viewing 313 - 315 of 855 Reviews
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      ReviewsDiligent reviews

      Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.