Diligent reviews

3.0

47% would recommend to a friend

(856 total reviews)

Brian Stafford

50% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

856 reviews
2.0
Jun 7, 2024

From Promise to Peril.

Recommend
CEO approval
Business Outlook

Pros

- My manager for the first two years was supportive and genuinely invested in my career development. Will always be grateful to her. - Paychecks were always on time.

Cons

- The work environment is highly unstable, with a lack of direction and support from upper management. The fact that even product managers are leaving speaks volumes. - The organisational culture is extremely toxic, with cliques and a hierarchy that fosters a lack of respect and support among colleagues. - Onboarding and training are virtually non-existent, leaving new employees to fend for themselves. This leads to a cycle where individuals struggle to perform and then face backlash for not meeting expectations. - There is no real career progression, and job security is minimal, making it difficult to justify staying. Managers often display incompetent and demeaning behaviour, treating subordinates poorly and failing to provide necessary guidance or mentorship. - Despite being in a corporate setting, the salary and benefits do not match the effort required, and raises are negligible, making it a struggle to stay motivated. - The company's leadership is disconnected from the workforce, and this disconnection extends to managers who often have no idea what’s happening on any given day.

2.0
Dec 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Full-time home office, nice office.

Cons

It is like the universe just after Big Bang: the chaos quickly inflated, but still remained chaos. The goals and priorities quickly change, according to the random wishes of customers. Otherwise, no real salary increase, promotion is just like changing titles. The processes are really ineffective and designed for manual control.

1.0
Nov 2, 2022

Sinking ship - run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some colleagues are genuine and are just stuck in a bad situation. Benefits are on par with market offerings. 2 Wellness weeks given

Cons

C-Suite execs come across as disingenuous and operating almost like an exclusive club. The company has grown too large for it's own good, and processes were not scaled to keep up with the growth. Middle management seem to be preoccupied with pandering to C-Suite, and not providing genuine solutions to the problems. Teams leaders within the department that I worked for do not seem to get along with each other, and are basically making it hard for regular employees to do their day-to-day work. The last few acquisitions were not integrated properly systems and processes wise. Instead of using what is best practice, acquired companies were simply made to follow the bureaucratic/archaic processes that had not evolved. Many talents from previous acquisitions left/were let go, and what's left are just regular employees trying to make do with what's remained.

avatar
Diligent Response
3y
Thank you for taking the time to share your candid feedback and for your many years of service to Diligent. We're glad that you had positive interactions with your colleagues — we agree that our team members around the globe are incredibly helpful and supportive. We’re also glad that you enjoyed the Recharge Weeks and benefits. As we continue to grow, we recognize that our increased scale can create challenges. We are working to evolve, improve and scale processes as well as empower our colleagues to manage and align priorities through tools like V2MOMs (our internal goal setting process). It’s our priority to integrate our solutions and teams as seamlessly as possible so we can bring our unified platform to market. To your feedback on management, we’re sorry to hear that this was your experience. It certainly does not align with the inclusive, transparent work culture that we aspire to deliver to all our employees, and we do take the feedback onboard. We are working to create something that hasn’t been created before, and we have huge expectations for what our team can do in the future. We don’t always get it right, but we work together to constantly evolve and move forward to meet our goals. Once again, I want to thank you for your service to Diligent. We appreciate your comments and will take them onboard as opportunities to improve. We wish you the best of luck moving forward. - Avigail Dadone, Chief People Officer
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