Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 71 reviews)); "great people and a compelling environment" ((in 61 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 47 reviews)); "Team is great, that's it" ((in 35 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 43 reviews)); "After some senior leadership exits and the reorg" ((in 32 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

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Diligent

Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

4.0

Feb 1, 2026

A continuously evolving leader in GRC

Customer success manager ii

Recommend

CEO approval

Business Outlook

Pros

Strong Company Culture in Australia/Sydney Amazing scale of Product Offerings in GRC - AI Well planned and executed Company and Client Events A passionate and driven CEO who makes time for everyone

Cons

Velocity of change coupled with a timing gap of advanced notification for internal stakeholders Product releases where clients cannot directly opt-in or out Infrequent product roadmap updates Legacy platform challenges with transitioning to newer platforms product/functionality gaps. Wage Stagnation - annual base wage.

1.0

Jan 29, 2026

Toxic toxic management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Diligent has some of the smartest and hardworking team members.

Cons

Unfortunately the senior leadership has completely ruined all of the long tenured employees morale. Teams are told that they are doing horribly despite amazing sales results. Senior leaders don’t know what they want and are at the whim of the CEO or board leaving employees with whiplash and extreme burnout. HR does not care and instead of listening just gets rid of employees who complain.

1.0

Jan 29, 2026

Dont join

Customer service

Recommend

CEO approval

Business Outlook

Pros

Nothing much is a pro here.

Cons

Bad managers, bad site lead. Nothing professionally done here. All is under a bad leader who favours people in his circle and doing their own thing in a directionless way.... God knows what the brand manager does - has no link to any client level activity or road shows on anything... just a standalone person doing secretarial work, ordering food and doing some site events. This should be under facilities function, right? So clueless.

Viewing 37 - 39 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Senior Product Manager

United States

View job