Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

47% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 77 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 47 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 36 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 45 reviews)); "After some senior leadership exits and the reorg" ((in 35 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "No career progression unless you become a managers favorite." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

47% would recommend to a friend

(856 total reviews)

Brian Stafford

50% approve of CEO

41% positive business outlook

Ratings by demographic groups

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Gender

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Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

856 reviews

1.0

Feb 2, 2022

Not recommended

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Equipment but other than that no other pros

Cons

- Incompetent team leads - Low salary - General lack of organization - Shifts changing every month, even to night shift - If you complain about the above they'll find a way to get you out in no time

Diligent Response

4y

Thank you for sharing your feedback. We are sorry to hear about your experience and that you did not feel supported in your role. Our leadership makes every effort to ensure all our employees have the know-how and guidance to effectively fulfill their responsibilities and build rewarding career pathways in a supportive environment. To your other feedback, we also pride ourselves in creating competitive total rewards programs for our teams and regularly evaluate our policies and programs to ensure they are competitive. We never want to feel like there is more we could have done to support one of our employees, so this is disappointing to hear. Regardless, we thank you for your service to Diligent, and we wish you the best of luck on your next step. -Avigail Dadone, Chief People Officer

2.0

Jun 8, 2021

Good company, bad future

Database administrator

Recommend

CEO approval

Business Outlook

Pros

Company give lot of opportunity to increase my knolowdge

Cons

Not realiable on the future of the company

Diligent Response

5y

Thank you for your comments. We strive to empower all of our people with opportunities to learn and build new skills as they advance their careers, so we’re glad to hear you’ve benefitted from that. As for your second comment, we believe Diligent has a very bright future as the world’s largest GRC SaaS company. We are intensely focused on executing a strategy for long-term sustainable growth, building on our proven commitment to serving our clients’ needs with innovative products and concierge-level service. If you have more specific feedback, we’d be happy to hear it at confidentialHR@diligent.com. We appreciate your continued contributions to our team. - Avigail Dadone, Chief People Officer

1.0

Jun 27, 2026

Toxic culture prioritizes visibility over performance

Head of product

Recommend

CEO approval

Business Outlook

Pros

A diversified product with powerful capabilities, good fellas.

Cons

50% office attendance which directly impacts performance ratings. Even if you do youe job insanely well, the company will punish you for not being 50% of the time in the office. Meets expectations is the max you'll get in this scenario. Sadly, the rules don't apply for everyone. Not all employees have been transitioned to hybrid, meaning all remote workers are happily working from home and enjoying a lovely exception to both their pockets and performance reviews. More than 50% of employees are still remove, and the majority are senior leaders. But offices cannot cope with high attendance due to lack of resources so the whole thing is a massive dicotomy. The worst is people are pissed off about it but their CEO continues to send heavily sales-focused emails about President's Club. Seems like the guy only cares whether they hit a target or not. Insanely number-oriented culture and toxicity top to bottom. Office cliques apply. Visibility matters the most. Just be present at the right moment and your career will skyrocket. Be in the "wrong" clique and you won't get anything.

Viewing 394 - 396 of 856 Reviews

Jobs at Diligent

Customer Success Manager II

Business Representative Representative

Sales Development Representative

Senior Director, Talent Acquisition

Diligent

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Toxic culture prioritizes visibility over performance

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