Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

46% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 77 reviews)); "great people and a compelling environment" ((in 69 reviews)); "company makes sure to provide good benefits" ((in 56 reviews)); "Great community and colleagues" ((in 31 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 32 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "No career progression unless you become a managers favorite." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

46% would recommend to a friend

(856 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

856 reviews

5.0

Jun 23, 2022

Great company so far

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

- Unlimited PTO - 5 weeks vacation (3 weeks + 2 recharge weeks) - Amazing culture - super inclusive and everyone I've spoken to is incredibly friendly and generous with their time - Good personalized benefits (health spending account/personal spending account, dental, and health)

Cons

- No structured training - lots of self-led content, which can be good or bad depending on how you learn

Diligent Response

3y

Thank you for your review! We’re so glad to hear you’re having a positive experience and enjoying the many perks and benefits, including unlimited PTO, recharge weeks, inclusive culture and personalized health and wellness benefits. With regards to the training, we have been making significant investments in onboarding, training and enablement at all levels over the past year, as it’s important that all our team members are set up for success. If you have any suggestions on how we can improve, please reach out to your manager or ELT member so we can continue to support you. - Avigail Dadone, Chief People Officer

1.0

May 25, 2022

IT

It support specialist

Recommend

CEO approval

Business Outlook

Pros

very but very poor management

Cons

worldwide company, good IT product

Diligent Response

4y

Thanks for sharing your thoughts with us. We certainly agree that Diligent is a growing global company with excellent products and solutions used by leaders around the world. On your other feedback, we are sorry to hear you don’t feel as supported by your managers as you should. We have been making significant investments in onboarding, training and enablement at all levels over the past year, as it’s important that all our team members are set up for success. Please feel free to reach out to your ELT member so we can be responsive to your concerns. You can also email us anonymously at HRconfidential@diligent.com. Thank you again. -Avigail Dadone, Chief People Officer

2.0

Oct 11, 2021

Not the best experience

Research analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly, active, good office location

Cons

Not invested in their employees

Diligent Response

4y

Thank you for your comments. We’re glad to hear your feedback about our culture and office location, but are sorry to hear that you don’t feel you were supported to the fullest extent possible. We never want to hear that any of our teammates felt anything other than valued and rewarded. If you are willing, please help us to understand how we could have improved by sharing more specific feedback with us at HRconfidential@diligent.com. Thanks again and best of luck on your journey. - Avigail Dadone, Chief People Officer

Viewing 418 - 420 of 856 Reviews

Jobs at Diligent

Customer Success Manager II

Client Success Advisor - Risk & Audit

Senior Director, Talent Acquisition

Technical Pre-Sales Prototyper / Forward Deployed Engineer

Diligent

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Great company so far

IT

Not the best experience

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