Diligent reviews

3.0

46% would recommend to a friend

(856 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

856 reviews
4.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Customers love the product and service they receive. The company is growing strongly and the outlook seems very positive. Everyone is competent and professional and there is a very nice atmosphere in the office - Friendly and collaborative. Day to day i interact with executive EMEA management and marketing management who are all excellent. Base salary is good and whilst we work hard, its normally within normal working office hours.

Cons

Base compensation is good and there is a pension. More benefits such as healthcare etc would be welcome, however HR are working on this for the new year.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

A diversified product with powerful capabilities, good fellas.

Cons

50% office attendance which directly impacts performance ratings. Even if you do youe job insanely well, the company will punish you for not being 50% of the time in the office. Meets expectations is the max you'll get in this scenario. Sadly, the rules don't apply for everyone. Not all employees have been transitioned to hybrid, meaning all remote workers are happily working from home and enjoying a lovely exception to both their pockets and performance reviews. More than 50% of employees are still remove, and the majority are senior leaders. But offices cannot cope with high attendance due to lack of resources so the whole thing is a massive dicotomy. The worst is people are pissed off about it but their CEO continues to send heavily sales-focused emails about President's Club. Seems like the guy only cares whether they hit a target or not. Insanely number-oriented culture and toxicity top to bottom. Office cliques apply. Visibility matters the most. Just be present at the right moment and your career will skyrocket. Be in the "wrong" clique and you won't get anything.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Workspace Perks: Reliable cab services and high-quality food provided daily. Modern Tech Stacks: Opportunities to work with cutting-edge technologies (AI, Cloud) are available if you land in the right division. Exceptional Product Leadership: Certain leadership pockets are phenomenal. For example, the Engineering Director for the Third Party Manager (TPM) product has done an incredible job—turning the product highly stable, profitable, and creating an excellent environment for their teams.

Cons

Disconnect in Performance Appraisals: There is a severe gap between effort and recognition. Despite employees putting in extra hours, late nights, and weekends, the appraisal system feels completely arbitrary. High performers frequently receive unfair ratings that do not reflect their actual hard work and contributions, leading to widespread frustration. One-Way Communication & Lack of Transparency: Communication and responses from management are consistently delayed. There is no 360-degree feedback mechanism, leaving employees with no safe channel to review or provide constructive feedback to their managers to improve team support. Systemic Favouritism Over Merit: High-level management exhibits strong bias. External vendor/partner resources (Product Owner) are frequently transitioned into permanent roles and shielded by favouritism, despite having minimal end-to-end product knowledge. Meanwhile, the internal core engineers who actually understand the product and keep it stable are subjected to unfair, negative feedback.

Viewing 424 - 426 of 856 Reviews

Glassdoor has 934 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.