Diligent reviews

3.0

46% would recommend to a friend

(855 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
1.0
Jun 25, 2024

Back firing strategy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing much to rave about

Cons

Pushing out good leaders and replacing them with incompetent ones, with no experience for its function nor people management skills. Vague and duplicative roles. Reward diligent folks with more work and measuring a fish in its ability to climb a tree.

2.0
Mar 26, 2024

Bad bad bad

Recommend
CEO approval
Business Outlook

Pros

They do not care about their employees mental wellbeing and the environment is stressful.

Cons

Great solutions for customers. You would enjoy telling your clients about.

avatar
Diligent Response
2y
Thank you for taking the time to share your feedback. We appreciate you highlighting the value you found in our customer success solutions. We appreciate your candid feedback about a stressful environment and a lack of focus on mental health. We take employee well-being seriously and are committed to fostering a positive and supportive work environment. Our Employee Assistance Program (EAP) provides confidential emotional and personal support both inside and outside of the workplace. We also have a Health & Wellness Employee Resource Group (ERG) dedicated to promoting overall well-being. They believe that emotional, mental, and physical health are interconnected. Their goal is to create a space where colleagues feel comfortable being themselves, achieve a healthy work-life balance, and openly discuss mental health. They aim to inspire each other on their personal wellness journeys. We value your input and hope these actions demonstrate our commitment to creating a better work environment for everyone. If you'd be open to it, we'd welcome the opportunity to discuss your experience in more detail, and invite you to reach out to us confidentially at hrconfidential@diligent.com Thank you for taking time to provide feedback. We wish you well in your future endeavors. - Avigail Dadone, Chief People Officer
2.0
Feb 20, 2024

Disjointed organisation poor culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office & ping pong table

Cons

Poor culture Disorganised Multiple people fighting for the same sales leads Poor leadership always overseas and disconnected from the region Unreasonable targets

avatar
Diligent Response
2y
Thank you for taking the time to share your thoughts on your time at Diligent; we appreciate all feedback, both positive and challenging, as it helps us identify areas for improvement. We work to prioritize clear communication and collaboration across our global teams. We utilize the V2MOM framework to ensure everyone is aligned on goals and objectives. This creates transparency and reduces confusion around ownership. Our monthly town halls provide a platform for leadership to share company updates and answer employee questions in real-time, fostering a sense of connection across locations. We leverage dedicated Slack channels to facilitate communication and knowledge sharing between teams, regardless of physical location, and our annual global kick-off meeting brings all teams together either in person or virtually to solidify our company mission and create a unified vision for the year ahead. We regularly review our sales lead distribution process to ensure a fair and productive allocation based on performance and experience. While we strive for ambitious goals, we're committed to making them achievable and aligned with team capacity. We're always looking for ways to improve, and if you feel comfortable doing so, we would welcome your confidential feedback via hrconfidential@diligent.com. We wish you the best in your future endeavors. - Avigail Dadone, Chief People Officer
Viewing 454 - 456 of 855 Reviews

Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.