Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 75 reviews)); "great people and a compelling environment" ((in 65 reviews)); "Great benefit package" ((in 51 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 31 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 45 reviews)); "After some senior leadership exits and the reorg" ((in 33 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "No career progression unless you become a managers favorite." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (855 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews

5.0

Apr 25, 2022

CSM

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Largest Provider for GRC application

Cons

a lot of change on the process

Diligent Response

4y

Thanks for your review, and for your years of commitment to team Diligent! We are thrilled to hear that overall, you are having a positive experience. We do recognize that there has been a lot of change recently at Diligent, as we have evolved our organization to drive the greatest possible impact for our clients. We know change is never easy, but it is important for us to do so in order to achieve the vision you alluded to, and we have always strived to make these transitions as smooth as possible. If you have more specific feedback on ways that we can better support you, I hope you will consider speaking with your manager or ELT member if you have not done so already, or feel free to email us anonymously at HRconfidential@diligent.com. Thank you again! -Avigail Dadone, Chief People Officer

5.0

Apr 22, 2022

Amazing

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Great company with ambitious plans! Excellent opportunity for career-growth, earning potential and job happiness. Company is adding fantastic initiatives to show appreciation! Recharge Weeks!

Cons

No real cons at this point

Diligent Response

4y

Your feedback is much appreciated. We are delighted to hear you are having a great experience here at Diligent. Our people are the heart of our organization and providing them with two additional weeks of paid time off through our company-wide recharge weeks… to reconnect with the family, friends and places they love… is our way of saying a massive thank you! We appreciate your service to Diligent. -Avigail Dadone, Chief People Officer

5.0

Apr 21, 2022

Great Work Culture

It specialist

Recommend

CEO approval

Business Outlook

Pros

- Understand and humanized bosses - Flexible working hour and fun culture - Quick action on stuff issues

Cons

- Career progression can be vague.

Diligent Response

4y

Thank you for sharing your thoughts with us. We take great pride in our collaborative (and fun!) culture at Diligent and are so glad to hear that you have benefitted from that during your time here. To your feedback, we know how important it is for our people to have clarity on their career progressions, including clear performance goals and objectives to deliver against each year. We encourage you to speak with your manager or leader if you feel we can be doing that better for you. Thank you again for your review and for your service to Diligent. -Avigail Dadone, Chief People Officer

Viewing 526 - 528 of 855 Reviews

Jobs at Diligent

Customer Success Manager II

Client Success Advisor - Risk & Audit

Business Operations & Analytics Manager

Technical Pre-Sales Prototyper / Forward Deployed Engineer

Diligent

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Amazing

Great Work Culture

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