Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 75 reviews)); "great people and a compelling environment" ((in 65 reviews)); "Great benefit package" ((in 51 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 31 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 45 reviews)); "After some senior leadership exits and the reorg" ((in 33 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "No career progression unless you become a managers favorite." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

855 reviews

5.0

Jul 14, 2021

Professional and fun

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

travel, teammates, clients, product, features

Cons

lack of remote working - this is changing of course

Diligent Response

4y

Thanks for your feedback! It’s really great to hear you’ve enjoyed working here and valued and appreciated many of things that we believe make Diligent such a fantastic place to work! To your point, we’ve been deeply appreciative of our teams around the world who have stayed focused on our clients and on each other during the past 16 months of remote work. While we are planning to re-open our offices before the end of the year, we certainly plan to continue offering flexibility to our people, as we know how important that is to our team members. Thanks again and best of luck moving forward. - Avigail Dadone, Chief People Officer

5.0

Jun 24, 2021

Great company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Love the SLT team. They are great.

Cons

It's fast moving and it has high turnover.

5.0

Jun 18, 2021

Such an exciting time to work for Diligent in Galway

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Amazing team hired in Galway, great sense of community and people who have each others back - A really diverse environment which is encouraged from top down - Open and honest communication from leaders - Amazing Onboarding experience, by far the best I have ever had and it was fully remote!! - Moving into Bonham Quay offices in 2022, an entire 6 story building including roof terrace overlooking the Galway Docks :) - The pandemic has made be realise how fragile some industries are and working for Diligent gives great job security plus we are continuing to grow - My voice is heard, plenty of opportunities to ask questions and feedback is taken seriously

Cons

- Fully remote has it's challenges but we have a "Culture Club" made up of team members who are focused on support team events and activities. They recently kicked off a "funny photo" competition over slack and it is great. I am looking forward to finally meeting everyone in person when it is safe to do so - Growing fast can be challenging but Diligent is a very ambitious company which I love

Diligent Response

5y

Thank you for your positive feedback – it’s wonderful to hear you’ve had a great experience with us so far! Building a new team in a new location is always exciting, and we couldn’t be more thrilled to have you aboard. We have worked hard to revamp our best-in-class onboarding program, as well as set a strong culture from day one that prioritizes transparency, inclusivity, and empowering our team. You raise helpful points regarding areas of challenge, which we take onboard. And, we completely understand that remote work can have its ups and downs – and we’re very much looking forward to seeing everyone in person as our offices begin opening back up in the fall (though we do want to see those funny photos!). We will absolutely continue to take onboard the feedback you and our colleagues share with us. Welcome to Diligent and thank you for all you do for us! - Avigail Dadone, Chief People Officer

Viewing 535 - 537 of 855 Reviews

Jobs at Diligent

Staff Site Reliability Engineer

Strategic Account Executive

Senior Manager, Marketing Operations — Systems and Automation

Client Success Advisor - Risk & Audit

Diligent

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Professional and fun

Great company

Such an exciting time to work for Diligent in Galway

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