Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 65 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Team is great, that's it" ((in 41 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "Inconsistent career progression." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Veteran status

Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

5.0

Apr 21, 2022

Great Work Culture

It specialist

Recommend

CEO approval

Business Outlook

Pros

- Understand and humanized bosses - Flexible working hour and fun culture - Quick action on stuff issues

Cons

- Career progression can be vague.

Diligent Response

4y

Thank you for sharing your thoughts with us. We take great pride in our collaborative (and fun!) culture at Diligent and are so glad to hear that you have benefitted from that during your time here. To your feedback, we know how important it is for our people to have clarity on their career progressions, including clear performance goals and objectives to deliver against each year. We encourage you to speak with your manager or leader if you feel we can be doing that better for you. Thank you again for your review and for your service to Diligent. -Avigail Dadone, Chief People Officer

5.0

Apr 21, 2022

Great place to work!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I've recently joined Diligent & so far my experience has been great! The people are friendly, the product is good & the customers are happy with their experience with the company & like the tool. I see a long term future here & would definitely recommend it.

Cons

Haven't seen any cons yet.

Diligent Response

4y

Your feedback is much appreciated! We are thrilled to hear you’re loving your time at Diligent and that you see a long-term future with us. Ensuring our team members feel valued and fully empowered to build rewarding career pathways at Diligent is our top priority. Thank you for your review, and more importantly, for your service to Diligent and to our clients. If there is anything we can do to support you even better, don’t hesitate to let us know. -Avigail Dadone, Chief People Officer

4.0

Apr 14, 2022

..

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

all very helpful, good work ethic.

Cons

I feel salary isnt that great

Diligent Response

4y

Thank you for sharing your thoughts with us. We are glad that you are enjoying your time in our Galway office and appreciate your dedication to our clients! To your other feedback, we pride ourselves in creating competitive total rewards programs for our teams and regularly evaluate our policies and programs to ensure they are competitive. If you have specific concerns, I encourage you to speak with your manager or a member of the HR team. Thank you for your continued contributions to Diligent. -Avigail Dadone, Chief People Officer

Viewing 616 - 618 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

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Great place to work!

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