Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
2.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Professional work environment. + Good client work

Cons

+ Internal politics + Management needs a rework on several policies

avatar
Diligent Response
4y
Thank you for sharing your feedback. We are glad to hear that you enjoyed certain aspects of working at Diligent and with our clients. We are sorry to hear your other concerns – particularly around our hiring, as we certainly pride ourselves on having a strong and rigorous process to ensure we bring the very best talent into our organization. We hope you shared your feedback with your manager or with HR while you were here. Best of luck with your next step. - Avigail Dadone, Chief People Officer
1.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Apart from the management (VP level), there are nice and pleasant people who work there trying to create a positive atmosphere.

Cons

Management is obtuse, business objectives dumb and not aligned with available resources: no pre-sales, no lead generation, no marketing and limitless processes on Salesforce besides Excel sheets. Obligation to follow their sales methodology under penalty of being sanctioned by your management. Uninteresting work: 70% of the time on SDFC (accounts, leads, opp., pricing, contracts, emails, agenda, notes,...). Only small arrangements, internal politics and pitiful management. Poor integration and no training of new hires.

avatar
Diligent Response
4y
Thanks for sharing your thoughts with us. We certainly agree that our people are what make Diligent a great place to work. We are sorry to hear your other feedback – in particular, around the strategic vision for our organization, which is hinged on driving the greatest possible impact for our clients through best-in-class GRC and ESG solutions on one unified platform. This vision has underpinned all our business activities, including our acquisitions which we are intensely focused on integrating as smoothly as we can. To your point around training, in fact, one of our top priorities continues to be investing in onboarding, as well as training and enablement, to set up all of our teams – including our valued Commercial team members – for success. If you have specific suggestions on ways that we can improve and better support you, I hope you will consider speaking with your manager or ELT member if you have not yet already. Please feel free to email us anonymously at HRconfidential@diligent.com so we can be more responsive to all of your particular concerns. Thank you again. - Avigail Dadone, Chief People Officer
4.0
Feb 22, 2022

Great company before shutting down my office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote working with the option of going into the office (NZ). Great bunch of people to work with in the NZ office

Cons

Shutting the NZ office and making everyone redundant

avatar
Diligent Response
4y
Thank you for sharing your thoughts with us. Closing our office in New Zealand was a very tough decision that we made only after an extensive analysis of how best to align our geographic footprint to the needs of our business and of our clients. We don’t underestimate how difficult these changes were for our valued team members in Christchurch. As we do whenever we need to make changes to our business that affect individuals, we took every available step to support our employees and treat them with compassion and empathy. We wish you the very best of luck with your next step and encourage you to speak with your manager or HR if you have any additional questions. - Avigail Dadone, Chief People Officer
Viewing 625 - 627 of 853 Reviews

Glassdoor has 931 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.