Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 72 reviews)); "great people and a compelling environment" ((in 63 reviews)); "company makes sure to provide good benefits" ((in 47 reviews)); "Amazing team and Hiring Leaders" ((in 39 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 41 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (854 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

3.0

May 3, 2021

Diligent

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Big company with some great perks, lots of communication through the company about how everything is going.

Cons

A lot of time spent in internal meetings not related to job position or product working on

Diligent Response

5y

Thank you for your feedback. Regular and transparent communication has been a major area of focus for our entire leadership team – and we are happy to hear you’ve appreciated this, along with our benefits and perks! As for your constructive comment, we do strive to be mindful of people’s time when planning meetings (whether team related or broader company meetings about important business updates or DEI&I sessions). Especially in a world with remote work it’s been challenging for us all. It’s a good reminder, and we take this feedback onboard; if you have any more specific feedback, we’d be happy to learn more at HRconfidential@diligent.com. We appreciate your continued contributions to Diligent! - Avigail Dadone, Chief People Officer

3.0

Apr 29, 2021

.

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

part of a fun team

Cons

too many acquistions without fixing current problems

Diligent Response

5y

We’re glad that you are enjoying working with your colleagues at Diligent – we agree that being part of our team is fun and exciting! To your second point, acquisitions are just one way we invest in our business and growth for the benefit of our clients and our people. Another important way we’re doing that is through our ongoing transformation, through which we’re strategically enhancing Diligent’s strong foundation. We’d be interested to hear more specific feedback from you about how we can improve your experience – I encourage you to reach out (confidentially if you wish) to HRconfidential@diligent.com. Thank you for your post. - Avigail Dadone, Chief People Officer

5.0

Apr 7, 2021

Great Employer

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Staffs are looked after very well

Cons

Lack of proper training - you mostly learn on the job (which in all fairness is not too bad)

Diligent Response

5y

Thank you for your feedback. We’re glad to hear you felt supported as part of the Diligent team, but regret you believe you didn’t receive the training you needed. Continuing to improve our onboarding and training programs has been a constant priority, and recently we created a revamped new hire program that we’re beginning to roll out across our global offices. The feedback from our first round of groups has been stellar and we strongly believe the program is going to make a meaningful difference. Your comments are appreciated and it’s clear we need to continue to focus on expanding our impact on improving training across the organization. – Avigail Dadone, Chief People Officer

Viewing 625 - 627 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Diligent

.

Great Employer

Jobs at Diligent

Diligent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Diligent

Diligent reviews FAQs