Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 72 reviews)); "Great benefit package" ((in 47 reviews)); "Good team in Galway" ((in 38 reviews)); "Great community and colleagues" ((in 35 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 46 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "CEO is aggressive about RTO when many teams have been successfully working remote." ((in 7 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (853 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews

1.0

Jan 17, 2022

Steady decline

Technical support

Recommend

CEO approval

Business Outlook

Pros

There were some really nice and decent people working there, which was the main reason why things didn't go downhill as fast as they should have

Cons

Management was blind to the issues that they created and totally deluded on how long it took to learn the products and provide quality support. The workload was ridiculous and they went about things totally the wrong way by not hiring enough and making workloads worse

Diligent Response

4y

Thanks for sharing your thoughts with us. We certainly agree that people are one of the top things what make Diligent so special and are glad to hear you enjoyed working with your team. We hear your other feedback, and as we grow and strive to create the greatest impact possible for our clients, we know how important it is that all our people succeed in their roles. That’s why one of our top priorities continues to be investing in training and enablement, including around our expanding solution set, and hiring as fast we can. We hope that you shared your concerns with your manager, your leaders, or with HR while you were here. Thank you for your contributions to Diligent, and we wish you luck with your next opportunity. - Avigail Dadone, Chief People Officer

1.0

Jan 14, 2022

Manager of the team was

Customer support advisor

Recommend

CEO approval

Business Outlook

Pros

Good salary, nice office, nice teabags Good gym discount

Cons

Teams were all over the place Management had no clue about work.

Diligent Response

4y

Thanks for sharing your feedback. While we are certainly glad to hear you enjoyed some of the perks and benefits we offer here at Diligent, we are sorry to hear that you felt in any way disconnected from your teams or management. We strive to support our valued employees while ensuring a connection across the organization. We hope that you shared your concerns with your manager or HR while you were here – but would still like to hear if you’re willing to share at HRconfidential@diligent.com. Thank you for your contributions to Diligent, and we wish you luck moving forward. - Avigail Dadone, Chief People Officer

5.0

Jan 11, 2022

New SDR

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Support from onboard and staff.

Cons

Turnaround time on answers and or response

Diligent Response

4y

We appreciate you sharing your feedback! We strive to ensure all colleagues are fully supported from the very first day they join Diligent. Regular and transparent communication is an important element of that, and we’re sorry that you feel like we could be more responsive to you – we’ll certainly take that feedback onboard. If you have specific concerns you would like to escalate, please feel free to share them with your ELT member so that they can help. Thanks for being a member of the Diligent family! -Avigail Dadone, Chief People Officer

Viewing 637 - 639 of 853 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

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