Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 70 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 51 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 29 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

4.0

Oct 8, 2025

Decent introduction to sales

Business development

Recommend

CEO approval

Business Outlook

Pros

Good team to work alongside and a decent introduction to sales.

Cons

Salary and commissions were poor. Management structure was disorganised with staff constantly coming and going.

Diligent Response

8mo

Thank you for sharing the positive aspects of your experience, including the supportive team environment and the valuable introduction to sales. We’re sorry to hear about your concerns regarding salary, commissions, and management structure. These are important areas for us, and we truly appreciate your feedback as it helps guide ongoing improvements. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.

5.0

Oct 7, 2025

1

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home Good work place

Cons

nott a lot of new roles

4.0

Sep 26, 2025

Worth it for the amazing people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people who work there are among the best.

Cons

The corporate machine is strong with this one. But there's nothing new under the sun.

Viewing 661 - 663 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

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Reviews by job title

Decent introduction to sales

1

Worth it for the amazing people

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