Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 70 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 51 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 29 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (854 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

4.0

Aug 27, 2025

Overall positive

Software engineer manager

Recommend

CEO approval

Business Outlook

Pros

Technology and Ppl, Using aws as framework

Cons

Outsourcing to overseas and shrinking the footprint in Canada. more than 2/3 of company are gone in the past 3 years.

Diligent Response

9mo

Thank you for sharing your perspective. We’re glad to hear you’ve had a positive experience with our technology and people, including our work with AWS. We also recognize the impact that organizational changes and outsourcing can have, and we understand the concerns about our footprint in Canada. Your perspective is valuable as we continue to shape the company’s future. If you’d like to share more directly, please reach out to us at HRConfidential@diligent.com

5.0

Jul 28, 2025

Great place to work and learn new technologies

Software engineer

Recommend

CEO approval

Business Outlook

Pros

It is a great place to work if you are an Engineer and wants to learn the latest technologies. They are migrating the legacy codes to the latest industry trends so lot of opportunity to learn new stuffs. Diligent has heavy reliance on AWS, will get to learn a not about AWS.

Cons

Nothing much but they are a bit strict on work from office policies

Diligent Response

11mo

Thank you for sharing your experience as a Software Engineer at Diligent. We're glad to hear that you're enjoying opportunities to learn the latest technologies and work with AWS. It’s wonderful that it is making a positive impact on your professional growth. We appreciate your feedback regarding our work-from-office policies. We understand the importance of flexibility and strive to find the best balance for our team. In-person collaboration has played a key role in driving innovation and strengthening relationships across teams, and we continue to see the benefits of in-office attendance in terms of communication, knowledge sharing, and overall effectiveness. Your insights are valuable as we continue to assess and evolve our policies. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.

4.0

Jul 25, 2025

AI Driven work, Good benefits and facilities

Se

Recommend

CEO approval

Business Outlook

Pros

The company offers good benefits and facilities overall featuring free food and free cab facilities. "The company is strategically focused on AI development, integrating artificial intelligence into every project. Operating as an AI innovation hub, the organization actively encourages employees to adopt AI tools and incorporate them into their daily workflows.

Cons

Nothing much to discuss from my side

Diligent Response

11mo

Thank you for highlighting the benefits and facilities we offer, such as the free food and cab facilities. We're glad that these aspects have positively impacted your experience. Your mention of our strategic focus on AI development and encouraging employees to integrate AI tools into their workflows is appreciated. It’s great to hear that our innovation-driven environment resonates with you. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.

Viewing 670 - 672 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

Company ratings over time

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Overall positive

Great place to work and learn new technologies

AI Driven work, Good benefits and facilities

Jobs at Diligent

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