Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 71 reviews)); "great people and a compelling environment" ((in 65 reviews)); "Great benefit package" ((in 54 reviews)); "Great community and colleagues" ((in 35 reviews)); "Team is great, that's it" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 43 reviews)); "After some senior leadership exits and the reorg" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "Inconsistent career progression." ((in 14 reviews)); "Basic training in place, not very suitable for the knowledge and skills required." ((in 9 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

853 reviews

3.0

Jul 6, 2021

Xx

Business readiness lead

Recommend

CEO approval

Business Outlook

Pros

Easy place to build relationships

Cons

Management need to do more for with colleague feedback

Diligent Response

4y

Thank you for your feedback. We are happy to hear you’ve built great relationships on our teams. We certainly strive to be responsive to feedback from our colleagues – if you have specific questions or ideas for improvement, we’d love to hear them at HRconfidential@diligent.com (confidentially if you wish). Or you can email me directly and we can have a chat, I would love the direct feedback! Thanks again for your comments and for all you do for Diligent. - Avigail Dadone, Chief People Officer

2.0

Jun 28, 2021

Had so much promise, but not worth the headaches

Sales

Recommend

CEO approval

Business Outlook

Pros

The people make the company.

Cons

Internal processes and procedures are siloed so administrative tasks can take hours and require multiple departments to assist. Recent reorg has had negative impact and lots of tenured talent is leaving.

Diligent Response

4y

Thank you for your feedback. We couldn’t agree more that our talented colleagues make Diligent such a special place to build a career and make a difference. Your feedback on process and procedure is taken onboard and we are working closely with our internal employee facing teams to make it easier for team members to navigate process steps. We appreciate that recent strategic changes to our business have impacted valued colleagues – but we’re confident they are the right steps to position Diligent for long-term growth and drive greater impact for our clients, which ultimately benefits the global team. We’d be more than happy to take any more specific feedback at HRconfidential@diligent.com. Your feedback is appreciated, and thank you for all of your contributions to our team. - Chief People Officer, Avigail Dadone

3.0

Jun 25, 2021

good place to work

Sdr manager

Recommend

CEO approval

Business Outlook

Pros

good benefits, good people, but niche market

Cons

Management was a disarray hiring and firing new people. No real direction.

Diligent Response

4y

We appreciate your feedback. We’re glad you value our teammates and our benefits, just two of the many reasons why we believe Diligent is an exceptional place to work. To your other points, we appreciate that recent strategic changes to our business have impacted valued colleagues – but we’re confident they are charting us forward on a clear path to sustainable success, by enhancing the impact we can make for our clients. Thank you again and we wish you good luck on your next step. - Avigail Dadone, Chief People Officer

Viewing 682 - 684 of 853 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Xx

Had so much promise, but not worth the headaches

good place to work

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