Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 63 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 53 reviews)); "Great community and colleagues" ((in 34 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 16 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

1.0

Oct 27, 2020

Don't get into trouble by joining here

Technical lead

Recommend

CEO approval

Business Outlook

Pros

Nothing, Nothing special in this Company

Cons

Many as nothing is good about the company

Diligent Response

5y

We are incredibly disappointed to receive this review. We would also like to clarify that we do not have employees in Hyderābād so if this is a mistaken review please consider a need to amend. Otherwise, please know we strive to provide a positive and uplifting work environment where employee growth is encouraged in many forms. We hope you will reach out to us anonymously so we can find ways to do better. If you’re able, please contact us at HR@Diligent.com so we can learn more about your experience. While this is certainly a hard review to read, we do appreciate your honest feedback.

3.0

Oct 27, 2020

Good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Relaxed work environmental. Good coworkers

Cons

Not great pay. Not good management

Diligent Response

5y

Thank you for sharing your feedback with us. We are pleased to hear you enjoy our relaxed work environment and value your colleagues; however, it is disheartening to hear your unhappiness with our management and compensation. We would like to learn more details about your specific concerns and encourage you to share feedback with us so we can address them. If you are willing, please reach out to HR@Diligent.com and we can address further. Thank you in advance for your candid insight and your time in helping us improve. - Avigail Dadone, Chief People Officer

4.0

Sep 22, 2020

Good experience, lower than average pay

Senior customer transactions associate

Recommend

CEO approval

Business Outlook

Pros

Growing company that has been very stable during the COVID 19 era

Cons

Pay their employees less than the industry standard

Diligent Response

5y

We appreciate you taking the time to share your feedback with us. Diligent is a vibrant company that continues to remain focused on delivering for our clients and supporting our employees amidst the COVID-19 pandemic, so thank you for recognizing that. From a compensation perspective we work to remain competitive in all of our geographical markets and job groups to ensure we are offering total rewards in line with similar technology companies. Our employees are our number one priority and we will take your feedback onboard accordingly. Thank you for your insight and we wish you all the best in the future. - Avigail Dadone, Chief People Officer

Viewing 748 - 750 of 852 Reviews

Jobs at Diligent

Advisory Specialist I, FedRAMP

Customer Success Manager II

Senior Product Manager

Senior Customer Success Manager, Public Sector

Diligent

Diligent reviews

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Reviews by job title

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Good company

Good experience, lower than average pay

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