Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 63 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 53 reviews)); "Great community and colleagues" ((in 34 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 16 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

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Diligent

Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

4.0

Sep 20, 2023

Good employer

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great people and culture, good salary.

Cons

Big restructure and cut costs in CS/CSM despite trying to retain their first class, white glove service brand.

3.0

Sep 12, 2023

Not too bad

Sre/devops engineer

Recommend

CEO approval

Business Outlook

Pros

nice people nice style WFH

Cons

complicate system difficult tasks bad management

4.0

Sep 7, 2023

Great place to work - need to improve territory allocation

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

Great culture! Generous benefits such as 5 weeks annual leave and recharge week(6 weeks total) and subsidised health cover Fantastic CEO who is down to earth and accessible Great platform vision!

Cons

Enterprise new business sales team is a hard slog due to small reachable addressable market. The NB targets do not reflect the difficulty of the role! When times are tough, attitude is blame sales team first from some senior management rather than addressing the underlying issues.

Viewing 784 - 786 of 852 Reviews

Jobs at Diligent

Advisory Specialist I, FedRAMP

Senior Product Manager

Customer Success Manager II

Sales Development Representative I