Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 63 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 53 reviews)); "Great community and colleagues" ((in 34 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 16 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

3.0

Mar 1, 2021

is an ok company

Manager

Recommend

CEO approval

Business Outlook

Pros

The company have the resources to make something incredible out of the ideas and planning,

Cons

Senior management thinks more like a sales-driven product and doesn't focus to solve customer issues - the pace is fast - but fast means - there is an unnecessary constant of fire drills creating new things without solving existing problems and streamline the creation of the product. There is a lot of rework and time wasted that makes the team feel tired. Also, the company makes decisions that are not fully transparent to the employees in terms of firing and hiring new and old people. Weird.

Diligent Response

5y

Thank you for sharing your thoughts. We agree that our potential as a company is sky-high, and appreciate your feedback on how to achieve it. We have been implementing comprehensive efforts throughout our business to ensure greater collaboration and alignment across our global teams. These include aligning our Product and Technology teams in the same time zones and organizing commercially around our core geographies, all of which is enabling deeper relationships with clients and enhancing our solutions based on their needs. At the center of these changes is also a commitment to optimizing the Diligent experience for employees. We believe strongly in being highly transparent with our colleagues at all times and providing the maximum information and support we can – and we constantly work to improve our lines of communication. Please don’t hesitate to share further thoughts with us (confidentially if you wish) at hrconfidential@diligent.com. Thank you again for your feedback. - Avigail Dadone, Chief People Officer

5.0

Nov 29, 2018

I love working here

Client support specialist

Recommend

CEO approval

Business Outlook

Pros

- Great pay - Great benefits - Get to work remotely - Appropriate workload - Professional supervisors - Good CEO - Excellent coworkers - Excellent resources

Cons

- Interview process was long (~ 4 weeks) - Sometimes there are errors in pay

5.0

Dec 20, 2017

Regional Sales Director

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

An incredibly profitable company with the best product in its class. Unparalleled customer service and retention. As a salesperson at Diligent you definitely have the wind at your back. Unlimited snacks and drinks don't hurt either.

Cons

Still working through the integration of recent acquisitions.

Viewing 88 - 90 of 852 Reviews

Jobs at Diligent

Advisory Specialist I, FedRAMP

Senior Product Manager

Advisory & Consulting Manager

Customer Success Manager II

Diligent

Diligent reviews

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is an ok company

I love working here

Regional Sales Director

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