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      Diligent

      Engaged Employer

      Diligent reviews

      3.0

      49% would recommend to a friend

      (853 total reviews)

      Brian Stafford

      52% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      853 reviews
      4.0
      Aug 17, 2022

      Great company to work at

      Advisory specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including paid time-off, holidays and recharge weeks. Great work life balance. Culture is great for a large company.

      Cons

      Promotions happen semi annually and no clear career outline. On-boarding was confusing. So many acquisitions that each company has own systems and methods. Management focuses primarily on calling out sales and does not regularly recognize those who support them.

      avatar
      Diligent Response
      3y
      Thank you so much for your feedback! We’re glad to hear that overall, you are having a positive experience here at Diligent. It’s wonderful that you are enjoying the ever-growing list of benefits that we offer and that you can maintain a good work-life balance. We also agree that, even as a large organization, we’ve got a great, collaborative culture, which is what makes Diligent so special. To your comment on career outlines, we’re currently completing the standardization of our career progression models and we're excited to roll this out soon. The twice-yearly promotion cycle allows for career pathing discussions to happen during performance reviews. Of course, we always want to recognize our team members in a timely fashion so out-of-cycle promotions can and do happen. And with so many talented team members across the organization, we continue to add new ways to recognize our colleagues through programs like our Values Awards, spot bonuses and training and mentorship opportunities like Change Agents. If you have a specific concern or ideas on how we can improve in this area, we’d love to hear them, and we encourage you to share those with your manager or email hrconfidential@diligent.com. - Avigail Dadone, Chief People Officer
      5.0
      Aug 15, 2022

      Opportunity for Impact

      Senior director marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      While impacting the business, your team and your career often feel incremental at larger organizations — the opportunity to make an impact at Diligent is massive. Joining Diligent has allowed me to bring industry knowledge and best practices to the organization while also widening the aperture of my experience and remit. It's refreshing and rewarding to work at an organization where leadership is receptive to new ideas and willing to invest in people and projects.

      Cons

      The breakneck velocity at which we move and competing priorities are challenging. However, I am confident that these will improve as the organization, processes, and teams continue to mature.

      avatar
      Diligent Response
      3y
      Thank you for such a wonderful review. It’s great to hear that you’re able to make an impact and that you find your work here at Diligent both refreshing and rewarding! While we are a fast-growing, international organization, we pride ourselves on our culture of openness to change. Colleagues like you, who bring new points of view and fresh ideas, are key to our continued growth and success. This also applies to our internal business processes — we are constantly focused on ways to streamline and improve by using tools like V2MOMs (our internal goal setting process) to address things like competing priorities. If you have specific ideas and feedback as we forge ahead in this journey, we would love to hear them! Please do speak with your manager or ELT member and thank you again for your service to Diligent. - Avigail Dadone, Chief People Officer
      5.0
      Jun 1, 2022

      CSM

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great PTO schedule and very welcoming community

      Cons

      Fast growing so you have to be quick on your feet

      avatar
      Diligent Response
      4y
      Thanks for sharing your feedback with us. We’re pleased you’re having a great experience as part of our Diligent community and appreciate the work you are doing to support our clients! We are certainly growing and value the energy and excitement that our team members bring in achieving our goals and aspirations. If there is anything we can do to support you as you dig into your new role, don’t hesitate to let us know. We’re very glad to have you as part of our rocket ship! - Avigail Dadone, Chief People Officer
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      ReviewsDiligent reviews

      Glassdoor has 931 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.