Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
1.0
Jun 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work with decent pay depending on the cost of living in your home area

Cons

Internal political structures lead to a lot of gatekeeping (at best) and harassment and exploitation (at worst)

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Diligent Response
2y
We appreciate you sharing your thoughts with us! It’s great to hear that you appreciate our flexible work options and competitive compensation. In terms of your feedback on management and internal politics, we take your concerns very seriously as we do not tolerate harassment of any form. We would appreciate more context around your comments, so if you feel comfortable, please reach out to HRconfidential@diligent.com with more details around your experience. We appreciate your candor and will take it onboard as an opportunity to improve. Thank you for being a valued part of our team, and please do reach out to your manager or any ELT member if you’d like to discuss your concerns further. - Avigail Dadone, Chief People Officer
3.0
Nov 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay Good people Company cares employees

Cons

The company moved too fast in the past years, leaders are still working on setting things up and desire more support to improve the process, therefore subordinates are too busy and feel stressed for the tight deadlines Bad WLB in the finance department, busy throughout the whole month, people work late and sometimes weekends, everything is priority to be done ASAP Unlimited PTO is hard as the whole team is busy Fast paced work culture doesn't align with the so called "Work Life Balance"

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Diligent Response
3y
Thank you for sharing your review with us. It's great to hear that you appreciate the competitive pay we offer and feel valued and cared for as part of our team. We’re also glad you enjoy working with your teammates and agree that our colleagues at Diligent are friendly, talented and great to work with! With regards to a fast-paced work culture and tight deadlines, we are very focused on helping our teams strike the right work-life balance. We do recognize that some departments have higher workloads, and we’re actively working to improve this by improving workflows, implementing more training and enablement and bringing on more team members. As a fast-growing company with big ambitions, we do have an expectation of high performance, but workloads shouldn’t be overwhelming. If you find them in any way unmanageable, I highly encourage you to discuss this with your manager or any member of the ELT. Once again, I want to thank you for sharing your thoughts and for your service to Diligent. - Avigail Dadone, Chief People Officer
4.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

I worked under the leadership of Jessica and Gustavo, they’re the best managers I’ve ever had. The entire team was extremely supportive and our clients are the best!

Cons

The salary wasn’t the best and they don’t have a clear roadmap of career advancement.

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Diligent Response
3y
Thank you for sharing your review. It’s true, we have some of the best clients around! And it’s wonderful that you were able to work with a supportive team and managers. Our employees are the beating heart of our business and it’s our top priority to make sure they feel celebrated and given the tools and support they need to not only be productive but to also love coming to work each day. As you mentioned, part of being supported includes career pathing. This is a key focus area for us, and we are in the process of rolling out a program to provide our teams with clear guidelines and steps to develop long-term and rewarding careers within Diligent and beyond. Thank you again for your review and service to Diligent and we wish you best of luck in your next adventure. - Avigail Dadone, Chief People Officer
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Glassdoor has 931 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.