Diligent reviews

The culture is not positive and when you’ve been there for so long you forget it’s not normal to receive condescending emails from heads of teams or watch people have blow out fights. All the good leaders are leaving but the toxic ones are still employed. There is no career advancement, everyone is so overworked and underpaid and they are moving away from a remote first model. The turn over is high and the sales team hasn’t performed great in 2 years. They once talked about an IPO and now they’re barely surviving. When I first left, I’d recommend this place but after being in another organization for a few months, I’m realizing how bad diligent was.

Where to start? If you're looking for a company that changes its priorities as frequent as its Exec leadership team members this is the one for you. (Literally two weeks ago 3 of them left all in one fell swoop /email). When the chairman of the board says jump, the CEO seems to panic and say how high, then tries to drag the whole company along in whatever direction he feels he needs to go (with no real guidance and poor communication) until the pressure dissipates. Then the whole thing repeats itself in a vicious cycle. An example. Chairman says the company is behind in X area (let's say using a certain technology or language for example). CEO crafts a quick email to the whole company. Hey, we're behind on using X tool. Everyone use X. Every day. Your usage of X will now form part of your review. Everyone. From payroll to engineers. No we will not be giving any training, guidelines, ideas or enablement on X. Just use it. Starting today. We're behind." This is the kind of direction you'll get. Then something new comes up and the cycle repeats. They constantly re package things and put a marketing spin on stuff like saying its an AI company (spoiler its not) for marketing reasons. Sales are not where they should be and everyone seems to be of the opinion that the company is looking to be sold for quite a while now. HR is all about who you know. If you're not in a relationship with someone on the ELT or besties with their spouses you're unlikely to make it to the top there. Yes, people know. And it's making it very clear why some keep their positions even in the midst of terrible performance. I would advice to look closely at why people are fleeing your department but the issues go right to the top don't they? There's no glass Céiling there if you've the right connections and loose morals. They do not care one iota for staff which becomes apparent over time (if you can stick it out that is). Customer success department is a mess. Exec leadership in certain depts is a joke with some micromanaging and then their own bosses having no clue what's going on within the dept because there is a culture of fear and one figurehead whose twin goals seems to be to save a dollar at any cost and keep noise away from his boss. To the extent where directors can never even interact with skip level management no matter what. And they will literally replace headcount in NA or Europe with Bangalore to save even a small amount. No matter the impact to the product, client, rest of the team etc. I've never seen such corruption, blatant disregard for employees and leadership that don't seem to know what they're doing in my life.