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      Diligent

      Engaged Employer

      Diligent reviews

      3.1

      49% would recommend to a friend

      (854 total reviews)

      Brian Stafford

      52% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Compensation and benefits

      2.9

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      854 reviews
      4.0
      Jan 3, 2025

      Great place to work...

      Sr service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Generous PTO - Great staff - My manager made me feel supported.

      Cons

      - Implementing the career progression plan took a long time, which never happened.

      avatar
      Diligent Response
      1y
      Thank you for sharing your experience! We’re glad to hear that you appreciated the PTO, the great team, and the support from your manager. We also acknowledge your feedback regarding the career progression plan. We understand the importance of timely implementation and are actively working on refining our processes to ensure career development plans are more effectively rolled out. Your input helps us improve, and we truly appreciate it.
      1.0
      Jan 2, 2025

      Worst Company

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      No pros only cons not a good company

      Cons

      No proper management Using old technologies

      avatar
      Diligent Response
      1y
      Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the company was not a positive one. We take comments like yours seriously and are always striving to improve. Your concerns about management and the use of outdated technologies are important to us. We are continuously working to enhance our leadership practices and invest in innovative tools and technologies to stay competitive and provide the best possible environment for our employees. We would welcome the opportunity to learn more about your specific experiences and suggestions for improvement. Please feel free to reach out directly so we can better address your concerns at hrconfidential.com.
      1.0
      Jan 2, 2025

      Heading towards worst

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product in GRC space

      Cons

      Worst changes done recently to Customer Success roles Reviews are ignored Heading towards to breaking point

      avatar
      Diligent Response
      1y
      Thank you for sharing your thoughts. We regret to hear about your frustrations with recent changes to the Customer Success roles and work-life balance. Your feedback is important, and we are committed to improving in these areas. We would welcome the opportunity to connect directly and discuss how we can better support you and the team moving forward - please reach out to discuss in more detail at HRconfidential@diligent.com
      Viewing 205 - 207 of 854 Reviews
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      ReviewsDiligent reviews

      Glassdoor has 932 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.