Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 77 reviews)); "great people and a compelling environment" ((in 60 reviews)); "Great benefit package" ((in 48 reviews)); "Good team in Galway" ((in 35 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "After some senior leadership exits and the reorg" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Basic training in place, not very suitable for the knowledge and skills required." ((in 8 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

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Diligent

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

854 reviews

5.0

Oct 10, 2025

SDR @ Diligent

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Great place to work remote, Great on boarding, Supportive Managers

Cons

No serious complaints about the business

Diligent Response

8mo

Thank you for sharing your positive experience with us! We’re thrilled to hear that you value our remote work opportunities, onboarding process, and the support from our leadership team. At Diligent, we are committed to fostering a supportive, efficient, and empowering work environment for all employees. Your feedback reinforces the importance of these efforts, and we appreciate you taking the time to share your perspective.

5.0

Jul 9, 2025

Great work life balance. Great leadership.

Senior advisory consultant

Recommend

CEO approval

Business Outlook

Pros

Awesome management. Great values. Great leadership.

Cons

Not much meeting in person.

Diligent Response

11mo

Thank you for sharing your positive comments about our management, values, and leadership—we truly appreciate your recognition of these aspects. We understand that the lack of in-person meetings might be challenging for some, and we acknowledge your feedback regarding this matter. If you ever have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.

3.0

Jun 4, 2025

If you love it, great. If you don't, exit quickly and quietly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefit package and diverse, competent co-workers

Cons

Salaries, at the time I worked there. Also, routinely responded to two-week notice by instantly terminating without pay. (This was prior to 2021, which for some reason is as far back as Glassdoor goes for this company)

Viewing 211 - 213 of 854 Reviews

Jobs at Diligent

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Customer Success Manager II