Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 70 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 51 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 29 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

3.0

Sep 12, 2024

Good starting pay and benefits

Sr. solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Often good appreciation from management

Cons

Strong commercial focus rather than solution improvement

Diligent Response

1y

Thank you for taking the time to share your feedback about your experience at Diligent. We're pleased to hear that you appreciate the starting pay and benefits, and that you feel valued by your management team. To your point about the strong commercial focus, we're constantly striving to find the right balance between driving business results and improving our solutions. Your feedback is valuable in helping us ensure we are continually evolving and making Diligent a great place to work for all our team members. If you have any further thoughts or suggestions on how we can enhance our focus on solution improvement, we encourage you to share them with your manager or directly with our HR team. Thank you again for your contributions!

5.0

Sep 10, 2024

Good Company with a supports a good work life balance

Senior technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Good working culture Employee friendly management

Cons

There are no cons which are like serious and worthy of mentioning here

Diligent Response

1y

Thank you for sharing your positive experience at Diligent! It's fantastic to hear that you feel supported and enjoy a good work-life balance. We strive to create a positive work environment where our employees feel valued and empowered to succeed. We're especially glad you appreciate the collaborative and supportive atmosphere here – fostering a positive work environment is a top priority for us. Your comments about our employee-friendly management are also very encouraging. We're always looking for ways to improve. We encourage you to share any specific suggestions with your manager, a member of the ELT, or your HR business partner. Thank you again for the feedback!

1.0

Sep 6, 2024

Absolutely awful

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Nothing I can think of

Cons

Stupid arrogant and totalitarian management, below market rates, poor benefits

Diligent Response

1y

We appreciate you taking the time to share your feedback; we take all feedback seriously and are committed to providing a positive and rewarding work environment for all employees. We would like to learn more about your specific concerns regarding management, compensation, and benefits, and invite you to share more details about your experience confidentially with us at hrconfidential@diligent.com. This will allow us to address your concerns in a more thorough and appropriate manner. We remain dedicated to fostering a workplace where every employee feels respected and valued. Thank you again for sharing your thoughts.

Viewing 250 - 252 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

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Good starting pay and benefits

Good Company with a supports a good work life balance

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