Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Apr 30, 2026

Has it’s pros and cons.

Recommend
CEO approval
Business Outlook

Pros

Decent pay, less rigid than other department stores, family owned. One weekend off a month.

Cons

Outdated systems and processes. You have to wait 6 months to start occurring PTO. Expensive health insurance with high deductible. You have to wait 1 year before the company will start matching 401k contributions which must be in company stock. The schedule is open to close, sometimes you will work 7 days back to back.

Viewing 34 - 36 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.