Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for quarterly pay increases, by meeting--exceeding sales quotas. Most employees stay on board long-term. I personally stayed at Dillard's for 5+ years. Fortunately, Dillard's transfers employees (factoring job openings). I successfully transferred twice, due to moving to different states and cities.

Cons

If you are not meeting sales goals (quotas), Dillard's cannot approve an employee transfer. I enjoyed the task work, expected markdowns, and merchandising, but many employees would slack off on their department duties, stealing sales, while the hard-working, dedicated employees would be doing the expected duties to maintain department standards. I personally did not let this affect me, but the system rewards employees who sell by giving them a pay increase every 3 months if they exceed sales quotas for the period. If you are BELOW quota, you will receive a pay decrease.

2.0
Feb 10, 2026

Dillards

Recommend
CEO approval
Business Outlook

Pros

Pay, customers, overtime for holidays

Cons

Schedule, drama, fighting for sales

Viewing 79 - 81 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.