Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 298 reviews)); "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." ((in 222 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 204 reviews)); "STarting pay was good but quickly can change" ((in 146 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 90 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 903 reviews)); "Managers are rude and lazy" ((in 345 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 226 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 182 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 166 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

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Dillard's

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.6

Culture & values

2.4

Work/Life balance

2.4

Senior management

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Mar 7, 2012

If you are desperate for work they will hire you on the spot.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Decent pay for retail. One weekend off a month. Holidays and birthdays paid off.

Cons

You work on sales per hour, they don't tell you how hard it is to obtain your goals when you first start. Your goal is always higher than what the actual department goal is. If you don't make your goal they give you a 10 percent pay cut. I've never heard of another company that does this. It doesn't matter what area you work in, if you aren't good at getting credit cards you might as well quit. Employees are always coming and going making it hard to keep up daily work. There's no such thing as 'seniority.' No positive reinforcement. It doesn't matter if you've been there for 10 years or 10 days, everyone is replaceable. .

3.0

Feb 13, 2012

Ok but slow advancement even though GREAT yearly reviews.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is decent. Company is pretty family oriented depending on the manager that you work for.

Cons

Most job promotions are politically based. Benefits are lousy. Some managers are there because of who they know NOT what they know.

3.0

Feb 11, 2012

boring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay is decent and you do not do much

Cons

the job is the most boring job ever, I quit after a month =/

Viewing 8269 - 8271 of 8,359 Reviews

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Jobs at Dillard's

Retail Store Associate

Fulfillment Associate

Sales Support Associate

Sales Support Associate

Glendale, AZ

View job