Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 285 reviews)); "The pay is ok and sometimes your coworkers may be nice" ((in 215 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 208 reviews)); "Great employees to work with a true family unlike the usual "we are like family"" ((in 85 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 83 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 888 reviews)); "Managers are rude and lazy" ((in 346 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 230 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 180 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 164 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,359 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Jan 29, 2012

high stress

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is good and paid weekly

Cons

If you are not gay, female or are related to someone you don't seem to be promotable

2.0

Jan 25, 2012

A lot of hard work with no compensation.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For a retailer, their starting pay is pretty good. Depending on the sales manager of the department you get placed in, you can have either a great experience or a horrible time.

Cons

As a manager, you work a lot of hours with no extra compensation. It is like pulling teeth if you need to take a day off, whether for sick leave or to deal with family emergencies. Some store managers still ask you to come to work when you are running a temperature. They demand a lot of their sales managers, but do not compensate them for all their hard work.

4.0

Jan 24, 2012

Respect driven, the higher the seniority with company the higher and better benefits/privileges.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family owned company with family values and great work ethic. Seniority has priority with privileges but their is room to grow with company quickly.

Cons

Somewhat dated, needs modern technology and internal computer systems. Also needs higher innovation in their products, marketing, and their displays.

Viewing 8275 - 8277 of 8,359 Reviews

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Jobs at Dillard's

Retail Store Associate

Dillard's

Dillard's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

high stress

A lot of hard work with no compensation.

Respect driven, the higher the seniority with company the higher and better benefits/privileges.

Top companies for "Compensation and Benefits" near you

Jobs at Dillard's