Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
avatar

Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
May 9, 2011
Recommend
CEO approval
Business Outlook

Pros

We are able to use the experience gained here to obtain employment elsewhere. It is a good area to learn retail skills.

Cons

Communication is not always present. Expectations do not meet demands of the job. Great performances are not always recognized and rewarded.

3.0
Apr 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Discount, meet interesting customers, distinguished place to work, good image, respectable work, fun co-workers, chance to be personable with customers and make a good impression.

Cons

Seems like the hard workers aren't rewarded any more than their lazy co-workers. Always a lot of slackers, pay isn't very good, hours unpredictable and not always conducive to family life.

2.0
Apr 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Starting pay was good. Discount incentives (depending on manager) to complete sales quota you will become a certified bra fit specialist satisfaction of helping a customer

Cons

The unfortunate cons. Alright well here we go. I feel as though you can not walk into a store such as Dillard's without the associates looking a tyou thinking oh well they don't seem to have money so they will not help my sales quota. The company, or at least the managers make you feel like you need name brand everything in order to look glamorous at work. People who get moved up to department managers, shouldn't be. My time 2+ years there, I seen many people becoming managers or counter managers?(cosmetics) that should NOT have been. They lasted 3 months and quit. Those who WANTED a job as a manager stayed so long and waited so long, they ended up quitting as well. we had new training classes every week it seemed. Sales quota sometimes can not be met. which DECREASES your pay. I did meet my quota but for some in other departments it was rather rough.

Viewing 8305 - 8307 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.