Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 287 reviews)); "The pay is ok and sometimes your coworkers may be nice" ((in 221 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 202 reviews)); "STarting pay was good but quickly can change" ((in 140 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 88 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 895 reviews)); "I once had a good manager and things went smoothly for everyone and our store was thriving." ((in 350 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 236 reviews)); "It's difficult to maintain your sales goal and you can get a pay cut..." ((in 170 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 165 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,359 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews

1.0

Apr 2, 2010

Sending the wrong message!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Discounts Personal relationships with customers Great customer service staff Great place to learn how to work well with others Great way to start out learning the in's and out's of retail

Cons

Lack of respect by upper management Poor treatment of Assistant and Area sales managers Lack of new hire trainings Hours Not standing behind store policies Not cracking down on repeat returner's Pay cuts SPH Over pushing the not opening credit cards No thanking for a job well done or acknowledgement when a customer sends in a customer comment card. Selective picking of advancement in company Child like treatment of employee's by upper management Not promoting teamwork among departments

3.0

Mar 28, 2010

Not so bad.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The hours are flexible and most of the other employes where nice to work with. Store was always clean and customers usually friendly.

Cons

Many hours on your feet! Pressure to become an overly pushy salesperson which does not work on all types of customers. Some customers had rather look around at the counter for a bit without having you breathing down their neck the entire time.

1.0

Mar 20, 2010

what to expect working for Dillards

Asm (area sales manager)

Recommend

CEO approval

Business Outlook

Pros

money's good for retail --- not open crazy hours earliest 8am and latest 10pm during holidays

Cons

number of hours expected to work is out of control---no, respect from district manager or above, they walk through the store and all you get is negetitive feedback, unless you have a sales increase you never get a raise, some managers have gone more than 5 years without an increase--sph for selling associates causes alot of controversy on the selling floor and you spend most of your time dealing with this, very little training, no corporate training program in place, unless an experienced mgr. decides to help you you are sunk!

Viewing 8341 - 8343 of 8,359 Reviews

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Jobs at Dillard's

Retail Store Associate

Sales Support Associate

Lake Wales, FL

View job

Dillard's

Dillard's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sending the wrong message!

Not so bad.

what to expect working for Dillards

Top companies for "Compensation and Benefits" near you

Jobs at Dillard's