Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Dec 29, 2025

Retired

Recommend
CEO approval
Business Outlook

Pros

Meeting people, assisting my clients with the right styles, size, teaching them the proper way to wear a bra.

Cons

Not being fully staffed long hours

1.0
Dec 28, 2025

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent starting out

Cons

Management is terrible and does not care about employees

1.0
Dec 27, 2025

DO NOT WORK HERE!

Recommend
CEO approval
Business Outlook

Pros

The best thing they offered was "double discounts" 45-65% for employees every quarter and samples.

Cons

TERRIBLE micro management, escaping the toxic gossip /negative environment was nearly impossible. There is zero work life balance because they don't give you your schedule until Friday or Saturday when the work week begins on Sunday. Store managers are rude and mean and pretend to be on your side but don't fall for it. every morning there are meetings where your job is threatened. I could go on and on but trust me never work here please!

Viewing 118 - 120 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.