Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, above average for area

Cons

My store was in a dying mall, and they expected employees to text customers using their personal phones and basically magic customers out of thin air to save the store. Bad sales were blamed on associates and not the fact the company is outdated and without consideration for the situation of the store's location

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, nice customers and staff, access to luxury products and services, small giveaways sometimes

Cons

HEAVILY competitive sales, and they do not care if the women's clothing department is DIRTY, nor do they give you credit when you're the only one cleaning it. Sales are all they care about. Snubbed if you don't wear the clothes or the makeup, etc.

Viewing 13 - 15 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.