Discover reviews

4.0

68% would recommend to a friend

(5,183 total reviews)
avatar

Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 6, 2017
Recommend
CEO approval
Business Outlook

Pros

PTO is great 401k plan is good Good bathroom to cry in because the bosses make me want to kms

Cons

HR doesn't take concerns seriously. Management shows disciplinary action for 1 mistake and doesn't ever forget about it. They set you up for failure and make it impossible to be successful. You also get treated like a 5 year old. Horrible communication and nobody is ever on the same page. All of the programs that we use are slow and never work. If there isn't enough to do, they let you go home early using PTO hours if you want to but if you don't, it will affect your stats and get you in trouble. Coaches act like they are the boss and don't offer help when asked for it.

4.0
Jun 6, 2017

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Great company culture--key leaders strive to ensure work-life balance for their employees. Casual dress code, flexible hours, options for working remotely and very nice corporate campus.

Cons

Hierarchical structure often results in long waits for decisions. Focus on mitigating risk often hinders innovation.

2.0
Mar 22, 2017

Call Agent

Recommend
CEO approval
Business Outlook

Pros

I loved the discover enviroment at first. Very fun and upbeat, training was fantastic, they take a lot of pride in performance and reward well.

Cons

Went through a very tumultuous process where employees were 'weeded' out and laid off. Often employees are treated like just a body to fill a seat. If you are overqualified you will be suspected and not trusted. Training quality dropped significantly.

Viewing 319 - 321 of 5,183 Reviews

Glassdoor has 5,594 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.