Discover reviews

4.0

68% would recommend to a friend

(5,191 total reviews)
avatar

Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Sep 5, 2021

Its a mess

Recommend
CEO approval
Business Outlook

Pros

Discover has some great benefits, are super inclusive, and have overall enjoyed my work here

Cons

With Covid, agents are experiencing extremely high call volumes, with very agitated customers, and instead of adding more agents, they are moving agents to departments that are not experiencing this. Our Cardmember Assistance department is a dumpster fire, according to other managers as well.

1.0
Aug 14, 2021

They love to waste people's time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

dont work there please for the love of god

Cons

Did an interview, nearly got me hyped up cuz it seems like they were going to go through with hiring me until her attitude just changed for like no reason... Next day, "go through in hiring other applicants" or some bs. Why bother interviewing me or calling me if youre already set on someone else? stop wasting other people's time. Just pick some people with the resumes youre looking for... not get people's hopes up.

3.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

25 days PTO (however you get less holidays than some companies)

Cons

Pay is not competitive for tech employees. Business related jobs pay more than Tech often times, which makes little sense. Discover underpays by almost $40,000 compared to its competition. Very little growth opportunities (you have to be top 1% performer to move up)

Viewing 445 - 447 of 5,191 Reviews

Glassdoor has 5,602 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.