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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,195 total reviews)
      avatar

      Michael Shepherd

      65% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      May 30, 2015

      Worked like a dog

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Annual Bonus used to be really good & environment used to be friends at work with the right people getting promoted based on hard work. Work from home benefits.

      Cons

      A change in management brought down my 20 year career at Discover from being one of the highest recognized employee to a negative critical lack of direction team. The new manager wanted me out and was able to make up stories and falsify records.

      2.0
      May 29, 2015

      Discover

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits - The insurance and 401k were good and start day 1 Pay- Starting pay is good. Bonus - You can earn monthly bonuses and get more depending on the dept. you are in Co-workers - The people I met there that were doing the same thing I were, were amazing.

      Cons

      Stress - Very stressful job and sadly you do not get the support you need from higher up. Boss - There are very few people that are in a management position that actually care about their employees. A lot, of them have ever done the actual job to know what it is like. Instead of listening to employees they do things there way and that may be very different than the team you were on just 1 day ago. HR - I personally went to HR with concerns and nothing was done, it got to the point that I had to leave the job due to medical issues caused by my direct supervisor.

      3.0
      May 29, 2015

      It could be better

      Bank representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting out pay, benefits to working here such as lower interest on credit cards, able to get exta o.t if you need more cash

      Cons

      Extremely stressful environment, micromanage to death, very hard to move up if you dont know the right person extremely strict

      Viewing 4576 - 4578 of 5,195 Reviews
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      Glassdoor has 5,606 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.