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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,195 total reviews)
      avatar

      Michael Shepherd

      65% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      5.0
      May 26, 2015

      Project Manager

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for! Promotional opportunities is good. Great benefits.

      Cons

      Department I worked in didn't have flexibility to work from home

      4.0
      May 26, 2015

      Collections

      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interview process was fun - The first interview was a card game on your personality and traits, the recruiter takes you around the building shows you the great facility. The 2nd interview is more like a traditional interview.. I also had to sell a speaker to the hiring manager on the spot whch was difficult but really hands on!!

      Cons

      I got offered the position and I took it for $13 a hour which is great, i went in took the picture for my badge , took the drug test , fingerprints , and the background screening, its been almost 2 weeks now and i'm suppose to start in less than a week with no here back, I emailed 2 recruiters with no reply back.. So i guess I'm okay i just wish their was more feedback

      3.0
      May 23, 2015

      Customer Service, Discover "It"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advancement opportunities are EVERYWHERE. Discover really does value the experience that's gained from being on the job. The Benefits are ok. Oh, and the pay sucks, I started at 11.50/hr. American Express, just down the street starts at 16.00 /hr. for the same job.

      Cons

      The metrics that are used to measure performance, "iShine," is the most ridiculous means for measuring how well you are doing. As a CSR you probably take around 3000 calls a month and 5 random calls are chosen and scored - this is what raises are based on, not to mention if you do not meet a certain score you will eventually be fired. It was the most stressful part of the job for a lot of us.

      Viewing 4582 - 4584 of 5,195 Reviews
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      Glassdoor has 5,606 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.